Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Emmily Calles

Emmily Calles

Antelope,CA

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

20
20
years of professional experience

Work History

Lead Cylinder Processor/Office Assistant

ASI, Inc.
02.2021 - 02.2024
  • Prep tanks, removing labels, checking for hydro dates, removing bad labels
  • Pushing and pulling carts with tanks weighing up to 1200lbs
  • Filling Oxygen, Nitrogen, and Nitrous
  • Loading/Unloading pallet trucks
  • Checking in Vendors and loading/Unloading trucks
  • Cleaning-sweeping, emptying garbage, etc
  • Oversee employees
  • Make sure warehouse flows properly, making sure customer accounts go out on time
  • Customer Service.
  • Optimized inventory management with accurate tracking of cylinders and timely replenishment of supplies.
  • Managed record-keeping systems to ensure accuracy and traceability of cylinder data throughout process lifecycle.
  • Contributed to development of standard operating procedures, ensuring consistent performance across team.
  • Conducted preventative maintenance on equipment, extending life span of machinery and minimizing downtime.
  • Troubleshot equipment issues promptly to minimize production delays or disruptions in service delivery.
  • Guided new employees through onboarding processes, providing mentorship that resulted in rapid learning curves for process mastery.
  • Collected samples for analysis or testing to assess gas mix.
  • Enhanced customer satisfaction by ensuring timely order fulfillment and addressing concerns promptly.
  • Used hand-held tools for work requirements to reduce spark hazard in gaseous environments.
  • Monitored meters and pressure gauges to determine consumption rate variations, temperatures and pressures.
  • Participated in regular safety meetings, fostering culture of accountability among colleagues for maintaining safe work environment.
  • Directed maintenance and repair activities during facility down times.
  • Secured hoses to equipment and machinery for correct torque resistance.
  • Turned knobs or switches to regulate pressures.
  • Increased safety compliance through regular inspections, hazard assessments, and employee education.
  • Controlled pumps or pumping equipment to deliver proper pressure.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Organized and detail-oriented with strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked effectively in fast-paced environments.
  • Applied effective time management techniques to meet tight deadlines.
  • Excellent communication skills, both verbal and written.
  • Gained strong leadership skills by managing projects from start to finish.
  • Developed and maintained courteous and effective working relationships.
  • Skilled at working independently and collaboratively in team environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Identified issues, analyzed information and provided solutions to problems.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Input data into spreadsheets and databases.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Delivered clerical support by handling range of routine and special requirements.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.

Retail Merchandiser

Advantage Solutions
10.2017 - 02.2021
  • Have excellent relationship with management
  • Rotate product
  • Check dates on product
  • Enter dates into iPad
  • Put IRC's on certain products
  • Build displays
  • Take pictures
  • Audits on CVS and CVS Pharmacy.
  • Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
  • Provided comprehensive training to new team members, ensuring consistent quality and performance across all retail merchandisers.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Labeled products, rotated stock and fronted merchandise for appealing display.

Team Lead

SAS Retail Services (Bought out by Advantage Solutions)
05.2016 - 10.2017
  • Maintain relationship with management
  • Take pictures of sets/upload
  • Read schematics and set properly
  • Lead a team and get sets done in a timely manner and on schedule
  • Verify sets after they are set
  • Enter information into tablet
  • Customer Service
  • Help stock product when necessary.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.

Replenish Team

Michaels Craft Store
03.2015 - 05.2016
  • Unload Truck
  • Stock Shelves
  • SISO
  • Hang Tags
  • Customer Service.
  • Located needed merchandise in inventory using software and placed on skids for transport to shelves.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Pre-assembled containers to be easily selected by packing associates.
  • Performed section resets to match new planograms.

Kids Corner

Sacramento River Cats Baseball
01.2014 - 05.2016
  • Supervise over kids
  • Supervisor Duties
  • Cashiering.
  • Strengthened communication skills through regular interactions with others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Skilled at working independently and collaboratively in a team environment.

Customer Service

Designs Combined Inc.
02.2014 - 12.2014
  • Answer Phones
  • Data Entry
  • A/R
  • Process & Issue Credits.

Education

Associates - Medical Administrative Assistant

Bryant And Stratton College
Getzville, NY
03.2025

Some College (No Degree) - Medical Billing And Coding

DeVry University
Folsom, CA

High School Diploma -

Bella Vista High School
Fair Oaks, CA
06.1996

Skills

  • Medical Coding & Billing
  • 3M Coding
  • ICD-10-CM/PCS
  • HIPPA guidelines
  • AHIMA
  • Answer multi-line phones
  • Filling
  • Data Entry
  • Office Equipment
  • Read Schematic
  • Customer Relations
  • Team Lead
  • 10 key
  • Microsoft Excel/Word
  • Work Independently
  • Attention to detail
  • Ability to read, understands, and follow oral and written instruction
  • Workplace Cleanliness
  • Stress Tolerance
  • Safety Monitoring and Procedures
  • Equipment Inspections/ Operation
  • Records Management and Recordkeeping
  • Equipment maintenance and repair
  • Friendly, Positive Attitude, Dependable, and Responsible
  • Analytical and Critical Thinking
  • Troubleshooting
  • Basic Math
  • Team Management
  • Flexible and Adaptable
  • Customer Service, Clerical Support
  • Multitasking Abilities

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Lead Cylinder Processor/Office Assistant

ASI, Inc.
02.2021 - 02.2024

Retail Merchandiser

Advantage Solutions
10.2017 - 02.2021

Team Lead

SAS Retail Services (Bought out by Advantage Solutions)
05.2016 - 10.2017

Replenish Team

Michaels Craft Store
03.2015 - 05.2016

Customer Service

Designs Combined Inc.
02.2014 - 12.2014

Kids Corner

Sacramento River Cats Baseball
01.2014 - 05.2016

Associates - Medical Administrative Assistant

Bryant And Stratton College

Some College (No Degree) - Medical Billing And Coding

DeVry University

High School Diploma -

Bella Vista High School

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Emmily Calles