I have a strong background in both administrative support and customer-facing roles, with experience working as a receptionist/assistant and in sales/customer service.
As a Receptionist/ assistant, I developed excellent organizational and communication skills while managing front desk operations, handling phone calls, scheduling appointments, and providing administrative support to senior staff. I was responsible for maintaining a welcoming environment, ensuring efficient office operations, and managing both in-person and virtual inquiries with professionalism.
In my role as a Sales representative/ customer service, I honed my ability to build rapport with customers, address their needs, and provide tailored solutions. I was involved in product/service promotion, upselling, and handling inquiries in a fast-paced environment. My ability to resolve issues and manage customer expectations while maintaining a positive attitude contributed to high customer satisfaction and loyalty.
Overall, my combined experience has strengthened my multitasking, problem-solving, and interpersonal skills, making me adaptable to a variety of office environments and customer service settings.