Emmu Wakai
Denver,CO
Summary
I am a results-driven, committed, articulate, highly motivated individual seeking a sales position in which I can combine my technical/scientific knowledge with strong interpersonal communication skills and a high level of customer commitment. I am currently looking to join an ambitious company where I will be able to continue to increase my experience and develop my abilities.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
National Sales Manager
Intertech Medical
2 2023 - Current
- Spearheaded collaboration with the Product Management team and cross-functional partners to optimize existing programs and identify lucrative business opportunities
- Played a pivotal role in achieving a remarkable 15% surge in sales revenue within a single year through strategic planning and execution
- Formulated comprehensive sales goals by meticulously forecasting annual quotas and projecting sales volume for existing and prospective clientele
- Crafted and executed dynamic sales strategies to broaden the customer base and enhance customer retention, resulting in sustained business growth
- Regularly delivered detailed sales, revenue, and expense reports to the management team, providing valuable insights for informed decision-making
- Conducted rigorous market analysis to stay abreast of competitors' activities, enabling agile cost adjustments in line with market demand
- Engineered and launched a highly successful direct mail campaign, significantly elevating brand visibility and market presence
- Provided integral support to cross-functional teams, including engineering, manufacturing, and marketing, ensuring alignment with the product line's overarching business objectives
- Cultivated and maintained strong relationships across diverse call points, including R&D, Engineering, Marketing, OEM, Pharma, and biotech sectors, fostering a robust network crucial for sustained business success.
Global Key Account Manager/Product Manager – Eye Surgery, Biopsy & Bioprocess
ITW Medical
04.2021 - 01.2023
- Orchestrated direct marketing initiatives for new product launches, line extensions, and existing products, meticulously aligning efforts with sales, revenue, and profit margin targets to drive sustainable growth
- Held accountable for the end-to-end management of the product line's Profit & Loss statement, including strategic planning, operational coordination, and proactive management of customer orders and backlog to achieve financial and operational KPIs
- Provided invaluable support to cross-functional teams, fostering synergy among engineering, manufacturing, sales, and marketing departments to collectively surpass the product line's business objectives
- Collaborated closely with the Product Management team and cross-matrix partners to optimize existing programs and cultivate new business opportunities, leveraging market insights and strategic foresight
- Formulated and executed a comprehensive global product roadmap for the assigned product line(s), effectively communicating strategies and plans to management teams while disseminating pertinent product information to customers, corporate personnel, and other stakeholders
- Conducted rigorous market analysis to inform pricing strategies and go-to-market approaches, ensuring a clear pathway to success and sustainable market penetration
- Instrumental in driving substantial revenue growth, elevating Eye Surgery, Biopsy, and bioprocess sales from $16M to $21.23M through strategic planning, market positioning, and effective execution strategies.
Sales Manager North and Central America
GVS Filter Technology
07.2019 - 04.2021
- Spearheaded the oversight of the North and Central America sales division, steering annual revenues to surpass $16 Million, demonstrating adept leadership and strategic insight
- Directed all aspects of sales and business development activities, including the successful launch of new products, meticulous key account management, nurturing customer relationships, adept contract negotiations, and efficient order fulfillment, contributing to sustained business growth and market expansion
- Achieved exceptional growth within my territory, elevating revenues from $10 million to $15 million within a remarkably short timeframe of a year and a half, demonstrating prowess in market analysis, strategic planning, and effective execution strategies
- Established and nurtured strong, enduring relationships with partners and executive decision-makers, contributing to sustained business partnerships and driving organizational success.
Territory Account Manager West Coast
Nordson Medical
10.2017 - 07.2019
- Delivered exceptional results, achieving 120% growth compared to the previous year and surpassing plan targets by 130%, showcasing consistent overachievement and exemplary sales performance
- Leveraged strategic call points encompassing R&D, Engineering, Marketing, OEM, and Medical device manufacturers, driving revenue growth across three key product lines: Value Plastic Components, LinkTech Quick Couplings, and NM Graft Delivery Devices
- Collaborated closely with medical device manufacturers to integrate our precision molded components into OEM medical devices, fostering mutually beneficial partnerships
- Collaborated effectively with materials management to streamline the introduction of new products while adeptly addressing objections and mitigating competitive threats to maintain market leadership
- Demonstrated expertise in conducting product trials and evaluations, showcasing the superior value proposition of our offerings, and driving adoption among target customers
- Skillfully negotiated contract extensions to retain and expand the existing customer base, ensuring long-term loyalty and sustained revenue growth
- Maintained and nurtured relationships at various levels within the designated territory, fostering trust and loyalty among customers and key stakeholders
- Provided leadership and guidance to a team of 12 independent Sales Representatives, facilitating their success and driving collective performance toward overarching business objectives.
Account Manager
Nordson Medical
10.2016 - 10.2017
- Spearheaded the growth of assigned accounts, employing strategic initiatives to drive sales and foster long-term partnerships
- Delivered outstanding results, exceeding the previous year's performance by 135% and surpassing plan targets by 112%, demonstrating a consistent track record of exceeding expectations
- Played a crucial role in shaping marketing and business strategies, leveraging insights and market intelligence to drive growth and market penetration
- Personally managed transactions with critical clients, leveraging a hands-on approach to promote sales and ensure client satisfaction
- Cultivated and nurtured relationships with key accounts, fostering trust and loyalty essential for sustained business success
- Developed customized proposals, contracts, and pricing structures tailored to the needs of targeted accounts, effectively positioning products and services to meet client requirements and drive sales growth.
Inside sales / Customer service
Nordson Medical
04.2016 - 10.2016
- Assumed responsibility for promptly following sales leads generated through diverse marketing and sales initiatives within the designated territory or market area, ensuring no opportunity goes unexplored
- Managed all sample requests from current and prospective customers, meticulously qualifying each request to discern short-term needs and long-term sales potential, optimizing resource allocation and customer satisfaction
- Evaluated the long-term potential of small or multi-product orders from existing and potential customers, strategically prioritizing efforts to maximize revenue generation and customer retention
- Generated bi-weekly reports highlighting new opportunities within the territory, providing valuable insights to guide strategic decision-making and drive business growth
- Offered technical assistance and support to customers, serving as a trusted advisor and resource to address inquiries, resolve issues, and facilitate seamless product integration, enhancing customer satisfaction and loyalty.
Management Trainee/Assistant
Enterprise Holdings
07.2015 - 04.2016
- Collaborate in developing new business opportunities while nurturing existing relationships, demonstrating a commitment to fostering growth and sustainability
- Consistently deliver exceptional customer service, as evidenced by the company's high-ranking ESQI score, ensuring customer satisfaction remains a top priority
- Employ effective communication, persuasion, and relationship-building skills to engage with customers, vendors, and colleagues, fostering strong and mutually beneficial partnerships
- Completed comprehensive sales training, acquiring essential sales techniques, problem-solving strategies, and conflict management skills to enhance performance and drive results
- Actively contribute to employee development through personalized 1-on-1 meetings and coaching sessions, empowering team members to achieve their full potential
- Drive sales initiatives and contribute to the profitability of the branch, demonstrating a results-driven approach and a focus on operational excellence
- Cultivate and maintain quality B2B relations by strategically marketing to and meeting with key accounts, ensuring sustained business growth and customer satisfaction
- Recognized for outstanding sales performance, qualifying for and attending the prestigious Elite Dinner in recognition of exceptional sales achievements
- Consistently ranked within the top three in the area and among the top forty in the state on the sales matrix for the past seven months, showcasing a proven track record of exceeding targets and driving success.
Education
MBA - Business Administration And Management
University of Northern Colorado Monfort School of Business
Greeley, CO 07.2022 - 11.2024
Bachelor of Science - Biology
University of North Carolina At Charlotte
Charlotte, NC 08.2010 - 05.2014
Skills
Key Account Management
Sales Presentations
Sales Leadership
Client Relations
Team Development
Sales Strategies
Strategic Planning
Relationship Building
Product Sales
Solution selling
Presentation Development
Territory Management
Forecasting
Timeline
MBA - Business Administration And Management
University of Northern Colorado Monfort School of Business
07.2022 - 11.2024
Global Key Account Manager/Product Manager – Eye Surgery, Biopsy & Bioprocess
ITW Medical
04.2021 - 01.2023
Sales Manager North and Central America
GVS Filter Technology
07.2019 - 04.2021
Territory Account Manager West Coast
Nordson Medical
10.2017 - 07.2019
Account Manager
Nordson Medical
10.2016 - 10.2017
Inside sales / Customer service
Nordson Medical
04.2016 - 10.2016
Management Trainee/Assistant
Enterprise Holdings
07.2015 - 04.2016
Bachelor of Science - Biology
University of North Carolina At Charlotte
08.2010 - 05.2014
National Sales Manager
Intertech Medical
2 2023 - Current
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