Summary
Overview
Work History
Education
Skills
Licenses
Languages
Timeline
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Emmy Brito

Katy,TX

Summary

Friendly attentive worker with exceptional hospitality skills and relevant experience seeking opportunity to join a rewarding company. Always been an overachiever, very easy to teach ,and skilled laborer with background in freight, stock, and material moving. Have experience in safely handling materials, operating equipment, and ensuring efficiency in job related settings. Strong organizational skills with ability to prioritize tasks effectively for smooth operations. Made impact by streamlining inventory processes, reducing turnaround time during work hours .

Overview

4
4
years of professional experience

Work History

Vehicle Vinyl Film Installer

Morepowertuning
Stafford, Texas
04.2024 - 03.2025
  • Communicated with distributors to acquire necessary equipment for projects.
  • Completed scheduled appointments on time to drive quality service.
  • Conducted thorough interior and exterior cleaning and detailing of vehicles to enhance appearance.
  • Used steam cleaning equipment to remove dirt from engine and engine compartment.
  • Polished vehicle exteriors to remove scratches and swirl marks, restoring shine.
  • Removed stickers and decals from vehicle exteriors without damaging paint.
  • Drove vehicles to or from workshops or customer workplaces or homes.
  • Maintained a clean and organized work environment to ensure efficient operations.
  • Performed clay bar treatments to remove impurities from vehicle exteriors.
  • Applied waxes, sealants, and protective coatings to preserve paint and interior surfaces.
  • Removed minor flaws in refinish using sanding and buffing.
  • Performed minor repairs on vehicles such as replacing light bulbs, wiper blades.
  • Disassembled and reassembled machines or equipment or removed and reattached vehicle parts or trim.
  • Checked vehicles prior to service and immediately afterward to identify damages.
  • Transported materials, equipment or supplies to or from work areas.
  • Applied waxes or masking materials to vehicles to preserve, protect or restore color or condition.

Package Handler/Tugger Driver

FedEx
Cypress, TX
03.2024 - 11.2024
  • Utilized handheld devices to track and update package status in real-time.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Conducted package inspections for damage and reported discrepancies to supervisor.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Loaded completed orders on pallets according to delivery numbers.
  • Braced, padded and supported items in packages to prevent shifting and damages.
  • Ensured compliance with postal regulations regarding hazardous materials handling.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Participated in regular safety meetings and training sessions.
  • Picked products using RF scanner to fill orders.
  • Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
  • Performed preventive maintenance on material handling equipment to ensure operational efficiency.

ICQA Warehouse Associate

Home Depot
Houston, Texas
05.2022 - 02.2024
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Provided excellent customer service by responding promptly to inquiries or complaints from internal or external customers.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Maintained accurate and up-to-date records of all inventory transactions.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Assisted with the development of standard operating procedures for ICQA processes.
  • Traced missing material and shipments through vendor and customer communications.
  • Loaded and unloaded materials onto trucks using appropriate tools and techniques while adhering to safety protocols.
  • Performed daily cycle counts to ensure inventory accuracy.

Customer Service Representative

Target
Cypress, , Texas
02.2021 - 04.2022
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Education

High School Diploma -

Cypress Park High School
Cypress, TX
05-2022

Skills

  • Inventory accountability
  • Organizational skills
  • Spanish fluency
  • Active listening
  • Multitasking Abilities
  • Following safety practices
  • Loading and unloading
  • Interpersonal communication
  • Customer relations
  • Computer skills
  • Equipment operation
  • Power tool operation
  • Fleet maintenance
  • OSHA regulations compliance
  • Equipment maintenance
  • Customer service
  • Time management
  • Effective communication
  • Attention to detail
  • Quality assurance
  • Team collaboration
  • Sales and upselling
  • Calm demeanor
  • Spreadsheets
  • Self motivation
  • Emotional intelligence
  • Shipping and receiving
  • Order fulfillment
  • Inventory management
  • Team leadership

Licenses

  • Twic Card (exp. Feb,20 2029)

Languages

  • Spanish (Fluent, Read/Write)

Timeline

Vehicle Vinyl Film Installer

Morepowertuning
04.2024 - 03.2025

Package Handler/Tugger Driver

FedEx
03.2024 - 11.2024

ICQA Warehouse Associate

Home Depot
05.2022 - 02.2024

Customer Service Representative

Target
02.2021 - 04.2022

High School Diploma -

Cypress Park High School