Emmy Harrell
Tarboro,NC
Summary
Dedicated CNA with a strong focus on patient care, emotional support, and attention to detail. Committed to enhancing patient well-being through customized care plans and effective communication.
Overview
5
5
years of professional experience
Work History
CNA I
East Carolina Home Care
Greenville, NC
12.2025 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Remind patient to take prescribed medications following established protocols and guidelines.
- Maintained accurate patient records and documentation in compliance with regulations.
- Provided emotional support to patients, enhancing their overall well-being.
- Ensured cleanliness and organization of patient care areas, promoting a safe environment.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Reduced patient stress levels through effective communication and active listening skills.
Sales Clerk
Salvation Army Thrift Store
Tarboro, NC
04.2023 - 12.2025
- Assisted customers with purchases, providing exceptional service and product knowledge.
- Managed cash register operations, ensuring accurate transactions and efficient checkout processes.
- Organized merchandise displays to enhance store aesthetics and increase customer engagement.
- Processed donations, sorting items for resale while maintaining inventory standards.
- Trained new staff on sales techniques and store policies to ensure consistent service quality.
- Collaborated with team members to achieve sales goals, fostering a positive work environment.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Collaborated with team members to achieve store sales targets and improve overall performance.
- Boosted sales by effectively promoting products and engaging with customers.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Processed payments and returns with accuracy and efficiency.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
- Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Opened and closed store by balancing cash registers and receipts.
- Demonstrated strong communication skills while interacting with diverse clients, building rapport that facilitated successful transactions.
- Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
- Participated in regular training sessions, staying current on product knowledge and best practices for effective sales techniques.
- Conducted periodic audits of cash registers; ensured accurate cash handling for both opening and closing procedures.
Private Caregiver/ CNA I
William Lewis (Deceased)
Tarboro, NC
08.2021 - 08.2025
- Provided daily personal care and companionship to enhance quality of life.
- Assisted with medication management, ensuring adherence to prescribed schedules.
- Developed customized care plans based on individual needs and preferences.
- Coordinated transportation for medical appointments and social activities.
- Maintained a clean and safe living environment through regular housekeeping tasks.
- Monitored vital signs, reporting changes to healthcare professionals promptly.
- Supported family members by offering guidance on caregiving strategies and resources.
- Trained new caregivers on best practices in patient care and safety protocols.
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
- Maintained a safe and clean environment, reducing the risk of infection or injury.
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Managed patient medications, ensuring accurate dosages and timely administration.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Promoted client independence through encouragement and assistance in self-care tasks when appropriate.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted patients with self-administered medications.
- Drove patients to appointments and errands, ensuring their transportation needs were met safely and punctually.
- Maintained detailed records of daily activities, observations, incidents, medication intake-allowing for effective communication among healthcare team members.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Developed personalized care plans to address individual needs and goals.
- Implemented strategies to manage challenging behaviors effectively while maintaining client dignity and respect.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Education
High School Diploma -
Tarboro High School
Tarboro, NCAssociates Degree Office Systems Technology -
Edgecombe Community College
Tarboro, NCCNA Certification -
Edgecombe Community College
Tarboro, NCNotary Public -
Edgecombe Community College
Tarboro, NCDiagnostic Coding -
Nash Community College
Nashville, NCSkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- Maintaining confidentiality
- Compassionate communication
- Multitasking and organization
- Team collaboration
- Active listening
- Flexibility and adaptability
- Reliable team player
- Medical terminology
Timeline
CNA I
East Carolina Home Care
12.2025 - Current
Sales Clerk
Salvation Army Thrift Store
04.2023 - 12.2025
Private Caregiver/ CNA I
William Lewis (Deceased)
08.2021 - 08.2025
High School Diploma -
Tarboro High School
Associates Degree Office Systems Technology -
Edgecombe Community College
CNA Certification -
Edgecombe Community College
Notary Public -
Edgecombe Community College
Diagnostic Coding -
Nash Community College