Emmy Heley
Abington,MA
Summary
Highly organized and friendly professional, with natural ability to establish positive relationships with clients and co-workers. Eighteen years of experience in providing quality, client-focused support services. Adaptable and reliable team player with strong communication and organizational skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Lead Teacher, Pre-K
Pre-School Playmates
08.2022 - Current
- Collaborate with families to develop individualized plans to maximize learning for each child
- Provide resources to parents to maintain positive support networks
- Prepare and implement developmentally appropriate lessons
Office Manager, Real Estate Agent
Heley Real Estate
01.2016 - 08.2022
- Oversaw day to day operations of the business, including managing databases and communications
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Bartender/Server
Hillstone Restaurant
07.2012 - 12.2015
- Provided excellent customer service in a fast paced environment
- Answered phones, scheduled reservations, and greeted guests as they arrived
Guidance Counselor/Director
Broward County Public Schools
08.2006 - 06.2012
- Organized, coordinated, and supervised Guidance program and staff, formulating standard school-wide policies and procedures for a diverse student population
- Collaborated with teachers, parents, and college admissions staff to assist students most effectively with academic and post-secondary planning
- Managed caseloads efficiently while maintaining accurate records of all counseling sessions and interventions provided.
Education
Specialist of Education - School Counseling
University of Florida
Gainesville, FL05.2006
Master of Education - School Counseling
University of Florida
Gainesville, FL05.2006
Bachelor of Science - Child Development
Florida State University
Tallahassee, FL05.2003
Skills
- Highly motivated, independent worker
- Strong verbal and written communication skills
- Family collaboration
- Training and mentoring
- Conflict resolution
- Behavioral assessment
Certification
Lead Teacher in Early Childhood Education, Massachusetts
School Counseling K-12, Massachusetts
Timeline
Lead Teacher, Pre-K
Pre-School Playmates
08.2022 - Current
Office Manager, Real Estate Agent
Heley Real Estate
01.2016 - 08.2022
Bartender/Server
Hillstone Restaurant
07.2012 - 12.2015
Guidance Counselor/Director
Broward County Public Schools
08.2006 - 06.2012
Bachelor of Science - Child Development
Florida State University
Specialist of Education - School Counseling
University of Florida
Master of Education - School Counseling
University of Florida
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