Emmy Spinner
Appomattox,VA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
Medical Receptionist/Certified Medical Assistant
CHP Workplace Health/ PTC Wellness Centers
03.2018 - Current
- Transcribed phone messages and relayed to appropriate personnel.
- Maintained current and accurate medical records for patients.
- Performed various administrative tasks by filing, copying and faxing documents.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Assisted with medical coding and billing tasks.
- Processed medical insurance claims and payments.
- Data entry
- Maintain relations with both companies that are contracted with CHP
- Payroll
- End of the month reporting/collecting data for billing
Administrative Assistant
Adult Healthcare Services
06.2013 - 02.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed filing system, entered data and completed other clerical tasks.
- Payroll
Education
High School Diploma -
Appomattox County High School
Appomattox, VA06-2008
Skills
- Medical office administration
- Letter preparation
- Billing support
- Medical records management
- Record processing
- Workflow optimization
- Insurance verifications
- Mail management
- Microsoft office
- Office administration
- Petty cash management
- Documentation
- Records maintenance
- Patient relations
- Telephone etiquette
- Patient scheduling
- Appointment scheduling
- Account management
Timeline
Medical Receptionist/Certified Medical Assistant
CHP Workplace Health/ PTC Wellness Centers
03.2018 - Current
Administrative Assistant
Adult Healthcare Services
06.2013 - 02.2018
High School Diploma -
Appomattox County High School
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