Emmy K Thompson
Waterbury,CT
Summary
Hardworking employee enthusiastic about learning the natural and man-made stone field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Experienced with building strong client relationships and closing sales. Utilizes deep product knowledge to provide tailored solutions that address customer needs. Track record of consistently achieving sales targets and contributing to team success through effective communication and negotiation skills.
Overview
14
14
years of professional experience
Work History
Sales Consultant
Easter Marble and Granite
03.2025 - Current
- Guide customers through the process of selecting and designing their countertops, focusing on product knowledge, customer needs, and sales strategies.
- Also, engaging with customers, understanding their requirements, presenting design options, creating visualizations, and ultimately closing sales.
Kitchen Designer Assistant
Hope Kitchen Cabinets & Stone Supply
09.2021 - 02.2025
- I was responsible for front desk customer service, logistic coordination for installation and receiving the slabs of stones We get from our distributors.
- I help with quotation and pricing for customers.
- I am aware of the material the company offers and availability.
- My duties are also, reply to emails, phone attendance, managing the calendar of the designer to set up appointments with customers, and some other administrative assignments.
Office Manager
G & Y Auto Sales – New Bridgeport Auto Glass
11.2020 - 09.2021
- I was responsible for all the office administrative work; including customer service, selling cars, working with customers through the process until fully finished.
- I was placing orders for car parts and always make sure We had our inventory up to date; and, I had a team of 5 people under my leadership.
Children’s Program Development Director
Global Technology Training Center
08.2016 - 11.2016
- Company Overview: nonprofit organization located in Brooklyn, NY
- I was in a Volunteering program in a nonprofit organization located in Brooklyn, NY.
- I was in charge to develop the Children´s program, Web designer, Editing Documents, Proposals, and Curriculums.
- Nonprofit organization located in Brooklyn, NY
BILLINGUAL AGENT
BEST PARTNERS SOLUTIONS BBS
04.2016 - 07.2016
- I was making appointments for a Research Clinic named WCCT in California.
BILLINGUAL AGENT
AVANZA S.A
06.2015 - 09.2015
- I was a LAN executive.
BILLINGUAL AGENT
AVANZA S.A
06.2014 - 06.2015
- I was doing surveys for the Nielsen Company.
Billingual Agent
Consumer Sales Solution CSS
06.2012 - 11.2012
- I was a Sales Representative agent.
Billingual Agent
Bilateral
06.2011 - 11.2011
- I was a technical support agent for Straight-talk campaign.
- Customer service, Work under pressure.
Education
Bachelor of Science - Law
Universidad Simon Bolivar
Colombia01.2011
Skills
- Work under pressure
- Teamwork
- Problem solving
- Easy learning
- Responsible
- Committed
- Availability to work
- Best attitude
- Customer relationship management
- Time management
- Product and service sales
- Persuasive communication
- Prospecting skills
- Closing techniques
- Lead generation
- Referral generation
- Territory management
- Multilingual capacity
- Customer retention
- Customer service
- Customer relationship building
- Negotiation tactics
- Relationship building
- Customer needs assessment
- Interpersonal communication skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Consultant
Easter Marble and Granite
03.2025 - Current
Kitchen Designer Assistant
Hope Kitchen Cabinets & Stone Supply
09.2021 - 02.2025
Office Manager
G & Y Auto Sales – New Bridgeport Auto Glass
11.2020 - 09.2021
Children’s Program Development Director
Global Technology Training Center
08.2016 - 11.2016
BILLINGUAL AGENT
BEST PARTNERS SOLUTIONS BBS
04.2016 - 07.2016
BILLINGUAL AGENT
AVANZA S.A
06.2015 - 09.2015
BILLINGUAL AGENT
AVANZA S.A
06.2014 - 06.2015
Billingual Agent
Consumer Sales Solution CSS
06.2012 - 11.2012
Billingual Agent
Bilateral
06.2011 - 11.2011
Bachelor of Science - Law
Universidad Simon Bolivar
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