Summary
Work History
Education
Skills
Timeline
Hi, I’m

Emmy Jo Bernardo

Phoenix,AZ
Emmy Jo  Bernardo

Summary

Proven performer at 100 Mile Brewery, adept in customer service and safe food handling, I excelled in high-pressure environments, enhancing customer satisfaction and team collaboration. Demonstrated exceptional time management and a strong work ethic, significantly contributing to a positive dining experience and operational efficiency.

Work History

100 Mile Brewery

Food Runner, Host
03.2024 - Current

Job overview

  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.

Education

Asu Preparatory Academy- Phoenix High School
Phoenix, AZ

Skills

  • Quick Learner
  • Teamwork and Collaboration
  • Strong Work Ethic
  • Time Management
  • Strong teamwork
  • Customer Service
  • Flexible Schedule
  • Bussing Tables
  • Cleaning and sanitizing
  • Safe Food Handling
  • Food presentation
  • Training and mentoring

Timeline

Food Runner, Host

100 Mile Brewery
03.2024 - Current

Asu Preparatory Academy- Phoenix High School

Emmy Jo Bernardo