Compassionate Patient Care Technician skilled in vital signs monitoring, patient education, and crisis intervention. Committed to delivering quality care and effective communication within healthcare teams.
Overview
10
10
years of professional experience
6
6
Certifications
Work History
PCT
Baylor Scott & White Medical Center
Sunnyvale, Texas
10.2025 - Current
Assisted nursing staff with patient care and daily activities.
Monitored vital signs and reported changes to healthcare team.
Maintained cleanliness and safety of patient areas and equipment.
Supported patients with mobility and personal hygiene tasks.
Documented patient information accurately in electronic health records.
Communicated effectively with patients to address concerns and needs.
Collaborated with team members to ensure quality patient care delivery.
Educated patients on basic health practices and procedures as needed.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Provided direct patient care and assistance to healthcare team members.
Assisted with patient admissions, discharges and transfers.
Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
CNA
TOWN EAST BOULEVARD
Dallas, Texas
01.2023 - 10.2025
Assisted residents with daily living activities and personal hygiene needs.
Monitored vital signs and reported changes to nursing staff promptly.
Maintained cleanliness and organization in resident living areas.
Documented patient care activities accurately in electronic health records.
Communicated effectively with residents, families, and healthcare team members.
Supported recreational activities to enhance resident engagement and socialization.
Adhered to safety protocols and infection control measures consistently.
Collaborated with multidisciplinary teams to ensure comprehensive patient care plans.
Mental Health Technician
PERIMETER BEHAVIORAL HEALTH
Garland, TX
02.2021 - 01.2023
Monitored patient behavior and reported changes to healthcare team.
Assisted in daily living activities for individuals with mental health needs.
Maintained a safe and clean environment for patients and staff.
Documented patient progress and participated in care plan meetings.
Supported therapeutic activities to promote patient engagement and recovery.
Collaborated with multidisciplinary teams to coordinate patient care services.
Implemented crisis intervention strategies during acute situations.
Educated patients on coping strategies and healthy lifestyle choices.
Provided crisis intervention and de-escalation techniques to help manage patient behavior.
SCRUM MASTER
USAA
Dallas, Texas
02.2019 - 01.2021
Facilitated Scrum ceremonies to enhance team collaboration and communication.
Mentored team members on Agile principles and best practices for effective implementation.
Coordinated sprint planning sessions to define project scope and deliverables.
Managed product backlog to prioritize tasks and streamline workflow efficiency.
Resolved impediments quickly to maintain project momentum and support team progress.
Collaborated with stakeholders to gather requirements and ensure alignment on goals.
Conducted retrospectives to identify areas for improvement in team processes.
Ensured adherence to Agile methodologies throughout the project lifecycle for optimal performance.
Junior Resident Doctor Family Medicine
BRAITHEWAITE MEMORIAL HOSPITAL
PORT HARCOURT, RIVERS STATE
02.2016 - 12.2018
Assessed patient conditions through thorough physical examinations and medical history reviews.
Collaborated with senior doctors to develop and implement treatment plans.
Managed patient care by administering medications and monitoring vital signs.
Documented patient interactions and treatment responses in electronic health records.
Coordinated with nursing staff to ensure proper patient care and support services.
Educated patients about health management and post-treatment care instructions.
Participated in daily rounds to discuss patient progress with the healthcare team.
Supported emergency procedures by providing timely interventions during critical situations.
Performed physical examinations and interpreted findings in order to diagnose medical conditions.
Prescribed medications as necessary according to established protocols.
Ordered laboratory tests, imaging studies, or other diagnostic procedures as needed.
Instructed patients on proper medication usage, diet modifications, exercise regimens, and lifestyle changes.