Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emone McLean

Houston,TX

Summary

Results-driven Program Manager with over 8 years of experience delivering large-scale initiatives across enterprise SaaS, logistics, and operations. Proven track record at industry leaders like Amazon and GitHub, where I spearheaded cross-functional programs, streamlined processes, and improved operational efficiency. Skilled in stakeholder engagement, executive reporting, Agile methodologies, and risk management, with a history of driving cost savings and organizational excellence in fast-paced, high-growth environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Technical Program Manager

GitHub
12.2021 - 06.2025
  • Spearheaded end-to-end planning and execution of high-impact technical products, like GitHub Copilot AI, increasing ARR by 10%.
  • Led GitHub’s quarterly Fanout program, aligning 40+ engineering and business stakeholders to allocate resources, track dependencies, and deliver on company-wide priorities.
  • Successfully transitioned a program from Engineering to EPD Ops team, strengthening program governance, long-term ownership, and documentation practices with a duration of 6 months.
  • Implemented quarterly OKRs, delivered executive-level reporting, reduced planning overhead by 30%, and improved alignment across leadership.
  • Partnered with engineering VP's to automate intake processes, improving workload distribution and reducing cycle time for key product initiatives.

Launch Planning Program Manager

Amazon
06.2020 - 12.2021
  • Directed multi-million-dollar programs for the complete lifecycle of the strategic inventory fill of 10+ new Amazon Robotics fulfillment center launches, managing budgets, timelines, and resource allocations for the transfer of over 500,000 robotic PODs, containing 100+ million units.
  • Coordinated a 12-week launch inventory ramp-up compared to a traditional 24+ weeks, while enhancing order fulfillment co-location, and reducing potential new hire quality errors.
  • Developed launch readiness playbooks and master schedules to standardize workflows, accelerating execution speed, and reducing risk for 100+ managers and 250+ associates.
  • Delivered weekly progress reports, risk assessments, and status updates to executive leadership, ensuring transparency and alignment among 22+ teams.
  • Led multiple complex retrospectives and implemented feedback loops to improve future launches in the multiple U.S. regions. These improvements streamlined operations, resulting in a 10% year-over-year increase in performance and efficiency.

Operations Manager

Amazon
Cleveland, Ohio
09.2018 - 06.2020
  • Oversaw daily operations in a fast-paced, cross-dock fulfillment warehouse, managing a team of 300+ associates, 5 team leads, and 3 salaried leaders, ensuring efficient processing of approximately 120,000 packages daily.
  • Implemented a storage maximization project within the inbound department, designing and developing a buffer zone layout for down-stacked pallets, increasing storage capacity by 300 pallet locations.
  • Established a FIFO system for buffered pallets, utilizing tracking mechanisms, minimizing dwelling packages by 10%, and maintaining inventory accuracy.
  • Improved outbound productivity by 15% through driving team engagement and implementing zone mapping strategies to proactively clear conveyance jams.
  • Contributed to team development and operational efficiency by cross-training associates, resulting in the promotion of seven shift leads to salaried positions through targeted training and coaching.

Logistics and Operations Executive Team Leader (ETL)

Target
Beltsville, Maryland
12.2017 - 09.2018
  • Managed daily store operations across 5 key departments including sales floor, logistics, guest services, and team development.
  • Led, coached, and developed a team of 75+ team members and team leads to deliver exceptional guest experiences and operational excellence increasing weekly guest surveys by 15%.
  • Drove sales and profitability by analyzing daily store performance data, executing strategic initiatives, and ensuring merchandise presentation aligned with brand standards.
  • Collaborated with senior leadership to implement corporate programs, promotional campaigns, and seasonal transitions. Created 3 new initiatives that successfully increased headcount by 20%.

Education

M.S. - Supply Chain & Logistics Technology

University of Maryland
College Park, Maryland
12.2017

B.S. - Mathematics

North Carolina A&T State University
Greensboro, North Carolina
12.2014

Skills

  • Program Management Methodologies: Agile / Scrum / Kanban
  • Project Management Tools: Jira, Confluence, Microsoft Project, Asana, Smartsheet, Trello, Mondaycom
  • Budget Management: Forecasting, Resource Allocation, ROI Analysis
  • Risk Management: Contingency & Mitigation Planning, Dependency Management
  • Stakeholder Management: Communication, Relationship Building, Presentations, Cross-Functional Team Leadership, RACI Matrix
  • Process Improvement: Retrospectives & Postmortems, Feedback Loops, Root Cause Analysis
  • Technical Proficiency: G-Suite, Microsoft Office, SQL knowledge, Slack, Excel
  • Data Analysis & Reporting: KPI Monitoring, OKR Alignment Performance Reporting

Certification

  • Certified ScrumMaster (CSM)
  • PMP / PMI Certification (In Progress)

Timeline

Technical Program Manager

GitHub
12.2021 - 06.2025

Launch Planning Program Manager

Amazon
06.2020 - 12.2021

Operations Manager

Amazon
09.2018 - 06.2020

Logistics and Operations Executive Team Leader (ETL)

Target
12.2017 - 09.2018

M.S. - Supply Chain & Logistics Technology

University of Maryland

B.S. - Mathematics

North Carolina A&T State University

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