Emoni Bell
Atlanta,GA
Summary
Dynamic team leader and effective communicator with a proven track record at MJCCA, excelling in customer service and environmental education. Demonstrated ability to upsell and foster customer- employee relationship , enhancing customer experiences and educational outcomes. Achieved significant improvements in customer satisfaction and participant engagement through innovative activity planning and interpersonal skills. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Footlocker.com Inc.
Atlanta, GA
08.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Upsold additional items based on customer interests and needs.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Computer Literacy while working on the register and providing attentiveness to customers
Aftercare Supervisor
MJCCA
Atlanta, GA
08.2023 - 05.2024
- Provided guidance and support to students in a safe, nurturing environment.
- Facilitated positive interactions between students of diverse backgrounds.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Led educational workshops on environmental conservation, fostering a sense of responsibility and awareness among kids.
- Encouraged the children's participation and engagement through enthusiastic leadership and role modeling.
Camp Counselor
MJCCA
Atlanta, GA
05.2022 - 08.2023
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, and sports.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
- Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
Education
High School Diploma -
North Springs High School
Sandy Springs, GA05-2024
Skills
- Communication
- Excellent customer service
- Upselling
- Problem-solving skills
- Team member support
- Team collaboration
- Activity planning
- Team leadership
- Environmental education
Certification
- CPR, Sep 2024
Affiliations
- Between being on the track team and being in ROTC Ive had experience if balancing many life aspects
- Writing and Reading
- Basketball Manager
Timeline
Sales Associate
Footlocker.com Inc.
08.2024 - Current
Aftercare Supervisor
MJCCA
08.2023 - 05.2024
Camp Counselor
MJCCA
05.2022 - 08.2023
High School Diploma -
North Springs High School
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