Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emoni Scruggs

Collinsville,IL

Summary

Offering caring and supportive nature, eager to learn and develop in health care environment. Delivers solid understanding of patient care principles and ability to quickly grasp medical procedures. Healthcare professional prepared to deliver high-quality home care services. Proven ability to assist clients with daily activities and maintain safe living environment. Focused on team collaboration and adaptable to changing needs. Known for reliability and effective communication skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Member

Stephanie
12.2023 - 05.2024
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted customers in selecting merchandise best suited to needs.
  • Assisted with inventory counts and stocking of merchandise.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Online Personal Shopper

Walmart
12.2022 - 05.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

Home Health Care Provider

Jennifer Andrews
07.2022 - 10.2022
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Coordinated meal planning efforts based on dietary restrictions or preferences, ensuring proper nutrition intake for all assigned clients.
  • Developed and implemented care plans for clients.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Completed household management tasks for clients within private home settings.
  • Maintained a clean and safe environment for patients by adhering to infection control policies and performing routine housekeeping tasks as needed.
  • Scheduled and coordinated medical appointments.

Team Member

McDonald's
07.2020 - 01.2021
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Education

High School Diploma -

Collinsville High School
Collinsville Illinois

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Cash Handling
  • Cleaning
  • Workplace Safety
  • Money Handling
  • Heavy Lifting
  • Sales expertise
  • Continuous Development
  • Sales and Marketing

Certification

  • Bloodborne Pathogens Training Certificate - Occupational Safety and Health Administration (OSHA).
  • Licensed Phlebotomist - Illinois Department of Health Services.
  • Cardiopulmonary Resuscitation (CPR) – American Red Cross or American Heart Association.

Timeline

Team Member

Stephanie
12.2023 - 05.2024

Online Personal Shopper

Walmart
12.2022 - 05.2023

Home Health Care Provider

Jennifer Andrews
07.2022 - 10.2022

Team Member

McDonald's
07.2020 - 01.2021

High School Diploma -

Collinsville High School

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Emoni Scruggs