Summary
Work History
Education
Skills
Timeline
Generic

Emoni Walker

Glenolden,PA

Summary

Driven employee with many years of experience in customer service industry. Strong customer service, organization and time management skills. Dedicated to providing top-tier service to guests and event attendees.

Work History

Party Attendant/ Coordinator

Pump It up
Springfield, PA
  • Greeted guests and welcomed them to the party.
  • Provided assistance to guest in locating seating areas and restrooms.
  • Maintained a clean environment throughout the event.
  • Made sure that all guests had access to necessary items such as napkins or utensils.
  • Ensured that guests followed safety guidelines at all times.
  • Cleaned up after each activity was finished and removed any trash left behind by guests.
  • Prepared food items according to instructions provided by the host or caterer.
  • Kept track of supplies used throughout the event and replenished them when needed.
  • Provided directions to different areas of the venue if requested by a guest.
  • Adhered to all local health codes and regulations related to food preparation and service.
  • Served beverages and snacks to guests upon request.
  • Assisted with setup, breakdown, and storage of equipment used during the event.
  • Assisted with coordinating entertainment activities such as music, dancing, games.

Cashier

Shoprite
Glenolden, PA
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Sales floor

Snipes
Holmes, PA
  • Greeted customers and answered inquiries regarding products, services, and prices.
  • Assisted customers with product selection to meet their needs.
  • Restocked inventory shelves when needed.
  • Maintained store cleanliness standards including dusting, vacuuming, cleaning windows.
  • Provided excellent customer service by creating a friendly shopping environment for customers.
  • Performed opening and closing duties such as setting up registers, counting money drawers, restocking supplies.
  • Stocked merchandise pulled from backroom to keep shelves in stock with proper inventory.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Developed knowledge about products and sales items to answer customer questions.

Cashier/ Customer service Rep.

Home Depot
Primos, PA
  • Greeted customers and answered any questions they had about the store's products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

Associate of Arts - Culinary Arts

The Restaurant School at Walnut Hill College
Philadelphia, PA
02-2024

High School Diploma -

Interboro Senior High School
Prospect Park, PA
06-2019

Bachelor of Arts - Culinary Arts

The Restaurant School At Walnut Hill College
Philadelphia, PA

Skills

  • Coordination
  • Communication
  • Respect
  • Responsibility
  • Time Management
  • Good Customer Service
  • How to keep an environment clean
  • Learned about child safety
  • How to be diligent
  • Etiquette and protocol awareness
  • Problem-solving aptitude
  • Cash Handling
  • Analytical Thinking
  • POS Systems
  • Teamwork and Collaboration
  • Strong Work Ethic
  • Sales expertise
  • Client Relationship Development
  • Room Setup and Breakdown
  • Guest Relations
  • Child supervision capabilities
  • Resourceful creativity
  • Team player mindset

Timeline

Party Attendant/ Coordinator

Pump It up

Cashier

Shoprite

Sales floor

Snipes

Cashier/ Customer service Rep.

Home Depot

Associate of Arts - Culinary Arts

The Restaurant School at Walnut Hill College

High School Diploma -

Interboro Senior High School

Bachelor of Arts - Culinary Arts

The Restaurant School At Walnut Hill College
Emoni Walker