Emoni Watkins
Memphis,TN
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
2
2
years of professional experience
Work History
Cashier/Sandwich Artist
Schlotzsky's Deli
Memphis, TN
09.2023 - 01.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Brewed and served coffee and tea with preferred add-ins.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Assembled and served meals according to specific guest requirements.
- Scrubbed and polished counters to remove debris and food.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
Sales Associate
Dollar General
Memphis, TN
12.2021 - 08.2023
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Analyzed customer feedback data to recommend improvements in service quality.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Millington Central High School
Millington, TN05-2021
Skills
- Cash Handling
- Customer Service
- Payment Processing
- POS Systems
- ID Verification
- Drawer balancing
- Cleaning and sanitizing
- Customer service excellence
- Cash Management
- Retail Merchandising
- Merchandise Restocking
Affiliations
- Acting
- Theater
- Cosplay
- Singing
Accomplishments
- National Honors Society
- Honor Roll
Timeline
Cashier/Sandwich Artist
Schlotzsky's Deli
09.2023 - 01.2024
Sales Associate
Dollar General
12.2021 - 08.2023
High School Diploma -
Millington Central High School
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