Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emonnie Barnes

Greenbelt,MD

Summary

Dynamic professional with a proven track record at Miche Beauty, enhancing customer satisfaction and streamlining processes. Skilled in data analysis and conflict resolution, I excel in fostering team productivity and implementing effective training programs. Committed to achieving organizational goals through meticulous organization and exceptional communication skills. I had five year experience with proper food handling techniques, ensuring safety and hygiene. Utilizes teamwork skills to maintain smooth workflow in busy kitchen environments. Knowledge of food storage practices and maintaining cleanliness standards for optimal food safety.

Developed strong customer service and technical skills in fast-paced optical environment. Demonstrates expertise in patient interactions, precision in fitting and adjusting eyewear, and proficiency in utilizing optical instruments. Seeking to transition into new field, leveraging transferrable skills in customer service and technical proficiency.

Overview

8
8
years of professional experience

Work History

Manager's Assistant

Miche Beauty
05.2023 - Current
  • Optimized internal processes for better efficiency, implementing new software solutions where necessary.
  • Served as a reliable point of contact for clients, vendors, and stakeholders, establishing trust and credibility within the industry.
  • Streamlined office workflow by updating record-keeping systems making it easier to track progress on ongoing projects.
  • Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
  • Conducted comprehensive data analysis which helped identify areas for improvement within the division.
  • Supported manager in achieving revenue targets by conducting market research and identifying potential business opportunities.
  • Managed multiple tasks simultaneously, maintaining strict deadlines and ensuring accuracy in all deliverables.
  • Increased workplace efficiency through meticulous organization of office space resulting in easily accessible files for quick reference.

Floor Staff Member

Regal Cinemas
06.2023 - 05.2025
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
  • Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
  • Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Helped maintain store organization through consistent restocking of shelves throughout the day, ensuring adequate product availability for customers at all times.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Contributed to sales growth by actively engaging with customers and promoting store promotions or special offers.
  • Built productive relationships with customers to establish trust, rapport and increase satisfaction.
  • Communication with customers professionally and proactively to provide product information and advice.
  • Monitored customers for signs of security concerns and escalated issues to management.

Team Leader Manager

Surplus Marketing
01.2021 - 05.2023
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
  • Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
  • Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
  • Ensured compliance with industry-specific regulations by implementing appropriate policies and procedures for the team''s operations.
  • Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
  • Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
  • Mitigated potential conflicts among team members by promoting open communication and fostering a positive environment.
  • Contributed to the development of company-wide best practices by actively participating in leadership meetings and sharing insights from the team''s experiences.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Office Assistant

Law Office of L.T Willaims
11.2017 - 12.2020
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Improved accuracy of meeting minutes, capturing detailed notes and distributing them promptly to relevant stakeholders.
  • Coordinated meeting schedules and logistics, leading to smoother operations and better time management.

Food Service Handler

Cracker Barrel Restaurant
06.2017 - 12.2019
  • Implemented proper food handling techniques to maintain safe cooking practices.
  • Provided exceptional customer service by addressing concerns or special requests promptly and professionally.
  • Supported staff training initiatives by sharing knowledge of best practices in food handling and preparation techniques.
  • Reduced waste through effective portion control measures and efficient use of ingredients during preparation.
  • Maintained a clean and sanitary work environment, reducing the likelihood of food contamination.
  • Participated in regular equipment maintenance, ensuring consistent performance and longevity of kitchen tools.
  • Managed proper storage of perishable items at appropriate temperatures for optimal freshness and safety standards compliance.
  • Ensured high-quality food presentation with careful attention to detail and plating techniques.
  • Streamlined order processing by utilizing point-of-sale systems accurately and efficiently during busy periods.
  • Demonstrated excellent time management skills, coordinating multiple tasks simultaneously for efficient meal preparation.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Followed food safety practices and sanitation guidelines.
  • Trained new staff on food preparation and safety procedures.

Education

Associate Degree In Nursing - Health Administration

Prince George's Community College
Upper Marlboro, MD

High School Diploma -

Southeast Guilford High School
Greensboro, NC
06.2019

Skills

  • Customer service
  • Money handling
  • Staff training and development
  • Staff supervision
  • Staff development
  • Business development
  • Order taking
  • Safe food handling
  • Hygiene practices
  • Stock organization
  • Sanitation procedures
  • Cross-contamination prevention
  • Time management
  • Fast learner
  • Computer skills
  • Data entry
  • Verbal and written communication
  • Problem-solving
  • Excellent computer skills
  • Conflict resolution
  • Quality control
  • Coaching and mentoring

Timeline

Floor Staff Member

Regal Cinemas
06.2023 - 05.2025

Manager's Assistant

Miche Beauty
05.2023 - Current

Team Leader Manager

Surplus Marketing
01.2021 - 05.2023

Office Assistant

Law Office of L.T Willaims
11.2017 - 12.2020

Food Service Handler

Cracker Barrel Restaurant
06.2017 - 12.2019

Associate Degree In Nursing - Health Administration

Prince George's Community College

High School Diploma -

Southeast Guilford High School

Similar Profiles

CREATE PROFILE
Emonnie Barnes