Emonny Martin
Richmond,CA
Overview
6
6
years of professional experience
Work History
Assistant Studio Manager
Orangetheory Fitness
07.2024 - Current
- Following up on sales leads and building a pipeline of prospective new members
- Give tours to prospective members and enroll prospects after tour process
- Networking within the fitness industry and other outside industries to drive recognition and interest in the club
- Actively organizing and participating in community-sponsored events and other outside opportunities to promote the club
- Provide good member service to members and prospective members and assist in resolving issues that arise
- Assisting less experienced Sales Associates through training
Specialist
Apple Bay Street
09.2021 - 11.2023
- Collaborated with team members to assist customers in finding the most suitable products, fostering a culture of trust and mutual support.
- Raised customer satisfaction rates by employing proactive problem-solving techniques and efficiently resolving complaints.
- Solved customer challenges by offering relevant products and services.
- Conducted diagnostic tests on Apple devices, efficiently organizing technician appointments for customers.
Quality Technician
Tesla
03.2021 - 08.2021
- Ensured proper preparation and sanding techniques to auto body for paint application
- Examining paint defects and transmitting data to machinery for optimal outcomes
- Demonstrated expertise in safely fastening down vehicles for efficient movement on the conveyor line
- Maintained efficient communication within the team, enabling timely completion of work and effective handover to the subsequent team.
AT&T Expert
Best Buy
09.2018 - 01.2021
- Managed the sales and activation process for various devices such as phones, tablets, and wearable accessories
- Efficiently organized schedules for customer appointments to install DirecTV
- Ensured smooth transfer of data from phone to phone for clients
- Achieved effective problem-solving by addressing customer queries to enhance their understanding of service and device functionalities.
Education
Associate of Arts - Audio Engineering
Contra Costa College
San Pablo, CA2025
Skills
- Microsoft Office Suite
- Final Cut Pro
- Logic Pro
- Pro Tools
- Adobe Illustrator
- Tech Savvy
Timeline
Assistant Studio Manager
Orangetheory Fitness
07.2024 - Current
Specialist
Apple Bay Street
09.2021 - 11.2023
Quality Technician
Tesla
03.2021 - 08.2021
AT&T Expert
Best Buy
09.2018 - 01.2021
Associate of Arts - Audio Engineering
Contra Costa College