Emorfia Apostolakides
Mount Prospect,IL
Summary
Experienced with screening procedures and ensuring operational accuracy and compliance. Utilizes keen attention to detail and effective communication to manage tasks and resolve issues. Knowledge of maintaining high standards and efficiency in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Drug screener/Receptionist Administrator
Premise Health
02.2024 - 10.2024
- Developed training materials for new screeners on best practices, improving overall team efficiency and consistency in evaluation methods.
- Complied with all federal, state, and local regulations as well as company rules.
- Evaluated pre-employment assessments results to ensure proper alignment between candidate skills and position requirements.
- Served as a point of contact for candidates throughout the screening process, addressing inquiries and providing guidance when necessary.
Receptionist/Medical Assistant
Northern Illinois Foot and Ankle
02.2021 - 02.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
Receptionist Administrator
NCH Medical Group
10.2020 - 02.2021
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Acted as first point of contact and set appointments for prospective clients.
Education
Cardiology Echo Technician - Cardiology
Medical Career Institute
Chicago, IL06.2004
High School Diploma -
Mather High School
Chicago, IL06.1994
Skills
- Results management
- Analytical mindset
- Corporate Procedures
- Assertiveness
- Customer service and assistance
- Customer relations skills
- Time Management
- Multitasking
Languages
Greek
Full Professional
Timeline
Drug screener/Receptionist Administrator
Premise Health
02.2024 - 10.2024
Receptionist/Medical Assistant
Northern Illinois Foot and Ankle
02.2021 - 02.2024
Receptionist Administrator
NCH Medical Group
10.2020 - 02.2021
Cardiology Echo Technician - Cardiology
Medical Career Institute
High School Diploma -
Mather High School
Similar Profiles
Mia PaoneMia Paone
Emergency Medical Technician (EMT) at Premise HealthEmergency Medical Technician (EMT) at Premise Health
Devlin DanielsDevlin Daniels
Medical Assistant at Premise HealthMedical Assistant at Premise Health
Robin LundriganRobin Lundrigan
Virtual Primary Care, RN at Premise HealthVirtual Primary Care, RN at Premise Health