Summary
Overview
Work History
Education
Timeline
Generic

Emori LaSalle

Crosby,TX

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Fast Food Crew Member

Chick-fil-A
08.2023 - 11.2023
  • Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
  • Collaborated with team members to complete orders.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
  • Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Assisted other team members to achieve goals.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
  • Took orders, prepared meals, and collected payments.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Guest Service

Pirates Bay
05.2022 - 07.2022

Worked with floor team and managers to meet wide range of customer needs.

  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card and check transactions to complete customer purchases.
  • Greeted customers entering store and responded promptly to customer needs.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Assisted customers in entering and exiting rides, providing balance support and general directions.
  • Ensured proper use of life jackets and other safety equipment among guests while maintaining a friendly demeanor.
  • Conducted daily inspections of equipment, identifying potential issues before they escalated into larger problems.
  • Participated in ongoing training sessions, staying current with industry best practices and safety guidelines.
  • Improved guest safety by enforcing waterpark rules and regulations.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Supported inventory management by keeping track of supplies used during daily tasks, ensuring availability when needed.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.

Education

High School Diploma -

Crosby High School
Crosby, Texas
05.2024

Timeline

Fast Food Crew Member

Chick-fil-A
08.2023 - 11.2023

Guest Service

Pirates Bay
05.2022 - 07.2022

High School Diploma -

Crosby High School
Emori LaSalle