Emory Chapman

- Develop and manage Green Parrot's social media presence, creating eye-catching Instagram content that increases customer engagement.

- Design promotional graphics, stories and reels inspired by industry trends and competitor analysis.

- Photograph events, drinks and specials to produce visually appealing posts that align with Green Parrots brand.

- Write captions and schedule posts to promote weekly specials, events and holiday campaigns.

- Track engagement metrics and adjust content strategy to maximize reach and patron interest.

- Delivered exceptional customer service by building rapport with guests, tailoring recommendations and ensuring a welcoming atmosphere.

- communicated clearly and professionally in a fast-paced environment, managing multiple conversations and tasks at once.

- represented the bars brand through consistent, positive guest interactions and high-quality service.

- collaborated with staff to support themed nights, specials and events, helping promote a cohesive customer experience.

- handled customer concerns quickly and diplomatically to maintain guest satisfaction and brand reputation.