Ellen Moses
Program Manager
Dallas,TX
Summary
Detail-oriented professional with excellent communication and project management skills, driven by a passion for healthcare. Proven track record of delivering impactful results and improving operational efficiency within the healthcare industry. Highly skilled in managing multiple tasks effectively in fast-paced environments. Brings a positive attitude and a commitment to continuous learning and growth.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Executive Assistant
Assistive Technology Resources
7 2024 - Current
- Handled confidential and sensitive information with discretion and tact.
- Improved office efficiency by implementing new filing systems and document management processes.
- Managed quarterly and annual payroll tax filings, ensuring timely submission to avoid penalties.
- Maintained confidentiality of sensitive information while handling tasks related to payroll processing.
Program Manager
Syneos Health
01.2024 - 07.2024
- Served as a project specific speaker bureau leader while independently coordinating and executing pharmaceutical speaker bureau meetings.
- Responsible for program management of up to approximately 60programs per month (estimated 250 programs annually).
- Managed programs and budgets independently and ensured client and company guidelines were followed.
- Successful met speaker program deadlines, and communicated effectively and efficiently with coordinators, client partners, and speakers.
- Assisted department manager in identifying department best practices.
- Communicated independently with reps, speakers, and vendors.
- Independently negotiated vendor/venue contracts.
- Independently Secured audio visual based on client needs.
- Communicated and coordinated with internal travel agency regarding speaker travel.
- Provided weekly reporting to client leadership.
- Assisted in the training of new team members.
Senior Program Professional
HealthTrust Workforce Solutions
06.2021 - 08.2023
- Anticipated, identified, and resolved program issues through solicitation of timely feedback and use of conflict resolution techniques.
- Developed and maintained relationships with internal and external partners to facilitate program operations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Scheduled and facilitated meetings with client and vendor partners to discuss deliverables, program updates, and conflict.
- Assisted in the training of new team members.
- Maintained an excellent rapport with client and vendor partners by addressing staffing concerns and requests in a timely manner.
Program Professional
HealthTrust Workforce Solutions
03.2018 - 06.2021
- Created and delivered program training and education to keep internal and external partners and clients knowledgeable about program to enhance operational efficiency.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Worked directly with vendor and client partners to ensure timely onboarding and clearance of new hires.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Assisted with payroll, timekeeping, and correction forms.
Recruiter
HealthTrust Workforce Solutions
11.2016 - 03.2018
- Responsible for high-volume full cycle recruitment activities to include job analyses, sourcing, recruitment, interviewing, hiring and on-boarding communication to ensure the timely hiring of competent staff.
- Collaborated with hiring managers to obtain and understand job requirements and expectations.
- Conducted phone interviews to assess applicants’ relevant knowledge, skills, experience and aptitudes.
Associate Recruiter
HealthTrust Workforce Solutions
06.2016 - 11.2016
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Studied job descriptions and qualifications to determine applicant requirements.
- Operated and maintained applicant tracking and candidate management systems.
- Assisted with writing job postings and job descriptions for job boards.
Education
Bachelor of Health And Exercise Science -
The University of Oklahoma
08.2012 - 05.2016
Skills
Program Management
Customer Service
Communication
Adaptability
Conflict resolution
Critical thinking
Excellent interpersonal skills
Process improvement
Extensive Healthcare Experience
Project planning and development
Microsoft Outlook, Word, and Excel
Timeline
Program Manager
Syneos Health
01.2024 - 07.2024
Senior Program Professional
HealthTrust Workforce Solutions
06.2021 - 08.2023
Program Professional
HealthTrust Workforce Solutions
03.2018 - 06.2021
Recruiter
HealthTrust Workforce Solutions
11.2016 - 03.2018
Associate Recruiter
HealthTrust Workforce Solutions
06.2016 - 11.2016
Bachelor of Health And Exercise Science -
The University of Oklahoma
08.2012 - 05.2016
Executive Assistant
Assistive Technology Resources
7 2024 - Current
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