Emphany Tzanakis
Edison,NJ
Summary
Excels in organization with excellent customer service skills, mannerism and multitasking abilities. Possesses strong administrative skills including managing phone systems, cash handling and scheduling. Known for reliability, adaptability and always being on time. Committed to creating welcoming environment for customers upon arrival and ensuring smooth front desk operations. Seeking to transition to a new field where my skills can be effectively utilized and further developed.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Complete Foot And Ankle Specialists
03.2024 - 01.2025
- Greeted guests with an outstanding first impression at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and all payments.
Host/server
Tommys Tavern
09.2023 - 11.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
Ewing High School
Trenton, NJ06-2021
Skills
- Customer service
- Time management
- Multitasking Abilities
- Calm under pressure
- Listening skills
- Friendly, positive attitude
- Telephone etiquette
- Cash handling
- Excellent communication
- Dependable and responsible
Timeline
Front Desk Receptionist
Complete Foot And Ankle Specialists
03.2024 - 01.2025
Host/server
Tommys Tavern
09.2023 - 11.2024
High School Diploma -
Ewing High School
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