EMPHRAIS MCCLENDON
Tulsa,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
Work History
Convenience Store Manager
Me3vsMe3 convenience Store
Tulsa, OK
04.2024 - Current
- Managed store operations, including inventory control, budgeting and staff scheduling.
- Developed and implemented strategies to increase sales volume and customer satisfaction.
- Trained new employees on cashiering techniques, safety procedures and customer service protocols.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Organized special events such as grand openings or holiday celebrations.
- Assisted in recruiting, interviewing and hiring new team members.
Store Owner
4or Sister's LLC
Tulsa, OK
11.2020 - 03.2024
- Organized and scheduled staff to maximize efficiency in the store.
- Managed inventory levels, restocking shelves as needed.
- Maintained records of sales, profits and losses within the store.
- Assisted with purchasing decisions based on customer demand and current market conditions.
- Performed daily operations such as opening and closing the store, cashiering, stocking merchandise.
Cashier
McDonald's
Tulsa, OK
01.2019 - 03.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Inbound Sales Representative
Texas Warehouse Equipment & Supply
Dallas, TX
06.2017 - 12.2018
- Responded to customer inquiries via phone, email and chat.
- Received inbound shipments, inspected and counted incoming goods, and verified accuracy of orders.
- Stocked shelves with inventory, organized warehouse space to maximize efficiency, and labeled items accurately.
- Packed customer orders for shipment, prepared pallets for loading onto delivery trucks, and loaded outgoing packages onto conveyor belts.
- Maintained cleanliness of warehouse by sweeping floors and wiping down surfaces regularly.
Education
GED -
TCC COMMUINTY COLLEGE
Tulsa, OK02-2017
Skills
- Team building
- Stocking Supplies and Retail Products
- Retail Operations Management
- Retail Sales
- Appointment Scheduling
- Payment Collection
- Payment Processing
- POS Systems
- Returns processing
- Merchandise Restocking
- Cleaning and sanitizing
- Inventory Control
- Ordering and stocking
Timeline
Convenience Store Manager
Me3vsMe3 convenience Store
04.2024 - Current
Store Owner
4or Sister's LLC
11.2020 - 03.2024
Cashier
McDonald's
01.2019 - 03.2020
Inbound Sales Representative
Texas Warehouse Equipment & Supply
06.2017 - 12.2018
GED -
TCC COMMUINTY COLLEGE
Similar Profiles
Trusha ProothiTrusha Proothi
Manager at Kasha Convenience Store, NSLC Agency Store, UltramarManager at Kasha Convenience Store, NSLC Agency Store, Ultramar
Hannah AddingtonHannah Addington
Manager at 7-11 Convenience StoreManager at 7-11 Convenience Store
Sukhpreet Kaur SidhuSukhpreet Kaur Sidhu
Customer Service Cashier at 7/11 Convenience StoreCustomer Service Cashier at 7/11 Convenience Store