Summary
Overview
Work History
Education
Skills
Timeline
Generic

Montana Tindell

Sacramento,CA

Summary

Professional retail worker prepared for customer service roles with strong cash handling and sales skills. Focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in customer interaction, inventory management, and point-of-sale systems. Known for positive attitude and strong work ethic in busy retail environments.

Overview

9
9
years of professional experience

Work History

Sales Associate

CVS Pharmacy
10.2024 - 06.2025
  • Assisted customers in product selection and inquiries to enhance shopping experience.
  • Maintained knowledge of current promotions and sales to effectively communicate with customers.
  • Operated point-of-sale systems accurately for transaction processing and inventory management.
  • Collaborated with team members to organize merchandise displays for optimal customer engagement.
  • Resolved customer complaints promptly, ensuring satisfaction and repeat business.
  • Monitored stock levels and reported discrepancies to ensure inventory accuracy.
  • Contributed to store cleanliness and organization, supporting a welcoming environment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.

Cashier

McDonald's
04.2017 - 07.2017
  • Maintained cleanliness and organization of work area to enhance service speed.
  • Collaborated with team members to streamline order workflow during peak hours 5-7am and 12-2pm.
  • Adapted quickly to changing priorities and customer needs in fast-paced environment.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Followed food safety and sanitation guidelines at all times.
  • Cross trained in front counter operations to provide additional support as needed during busy periods or staff shortages.

Cashier

JJ's Fish
11.2016 - 12.2016
  • Processed customer transactions efficiently and accurately.
  • Maintained cleanliness and organization of checkout area.
  • Assisted customers with product inquiries and selections.
  • Handled cash, credit, and electronic payments securely.
  • Collaborated with team members to ensure smooth operations.
  • Familiarized with store policies and procedures for customer service.
  • Participated in training sessions to enhance operational skills.
  • Adapted quickly to changing demands during peak hours 12pm - 3pm.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

GED -

Public Library
Sacramento, Ca
06-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength

Timeline

Sales Associate

CVS Pharmacy
10.2024 - 06.2025

Cashier

McDonald's
04.2017 - 07.2017

Cashier

JJ's Fish
11.2016 - 12.2016

GED -

Public Library

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