Empress Ariella Selassie
Portland
Summary
. Detail-oriented professional with a strong ability to adapt in diverse retail environments. Skilled in product merchandising, maintaining operational standards, and fostering positive teamwork to enhance service delivery and ensure customer satisfaction.
Overview
5
5
years of professional experience
Work History
Merchandising Associate
Home Depot
Tigard
02.2026 - Current
- Performed regular audits of product availability and merchandising standards to ensure compliance and optimize displays.
- Assisted in maintaining store shelves and displays, ensuring items were properly stocked and labeled.
- Guided customers in locating merchandise and resolving product inquiries to enhance shopping experience.
- Collaborated with diverse team to meet objectives and resolve product and service-related issues.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Cashier/Customer Service Rep
Din Tai Fung
Tigard
02.2025 - Current
- Informed customers about products and services to support informed purchasing decisions.
- Confirmed order details with customers before processing payments to ensure accuracy and satisfaction.
- Handled phone calls efficiently, documenting customer orders and inquiries to ensure accurate service.
- Collaborated with team members to meet timely service goals during peak hours.
- Organized carry out bags according to order specifications including condiments and utensils as requested by guests.
- Inspected food presentation prior to bagging to ensure it met quality standards.
Crew Member
Mcdonalds
Gardena
06.2021 - 11.2022
- Trained junior team members in food handling and customer service procedures, ensuring compliance with safety standards and enhancing team efficiency.
- Collaborated with peers and staff to foster a friendly and supportive work atmosphere, contributing to improved customer satisfaction.
- Take and process customer orders while handling payments and providing change.
- Worked at the drive-thru window and front counter.
- Utilized slow periods to restock supplies and prepare ingredients, ensuring readiness for peak service times.
Education
Association in Arts - Dance
El Camino college
Torrance, CA06-2026
Skills
- Inventory Management
- Attention to detail
- Multitasking
- Adaptability
- Inventory management
- Critical thinking
- Merchandising Techniques
- Multitasking
Volunteer Experience
- Bunny Shelter Volunteer, Rabbit Rescue, Paramount, CA, 03/01/23
- Acting Instructor, All About Kids Program, Los Angeles, CA, 06/01/22
Timeline
Merchandising Associate
Home Depot
02.2026 - Current
Cashier/Customer Service Rep
Din Tai Fung
02.2025 - Current
Crew Member
Mcdonalds
06.2021 - 11.2022
Association in Arts - Dance
El Camino college