An enthusiastic, self-motivated, and hardworking team player, who is keen to finding a position in an environment that, allows growth and stability.
Overview
21
21
years of professional experience
Work History
Shift Leader
Best Buy Outlet
03.2023 - Current
Sales and Service
Marriott
08.2022 - 01.2023
Responsibilities included processing reservation requests and support of basic loyalty and customer care request
Booking and modifying reservations
Handled incoming calls for a variety of Marriott’s brands and assist customers with their booking needs or questions
Sales Advisor
H&M
03.2013 - 02.2022
Contributed to the financial success of this iconic fast-fashion retailer by utilizing5 basic demand and values to drive customer service and convert browsers into shoppers
Overseeing proper register routines to secure efficiency and logistic best practices
Partnering with new employees for training in customer service and garment presentation as a sales coach
Taking my initiative to work alongside department managers, supervisors and visual merchandisers to own product
Placing new production and rotating garments to maximize selling
Sales Associate
JC Penney
10.2010 - 09.2012
As a sales associate, contributed to the financial success of this retailer by assisting customer in the men’s department, achieving sales goals
Handling cash and credit card transaction, opening, and closing the store
Supporting all functions of the sales floor to ensure the best customer experience
Replenish products on the store floor
Assistant Manager
Payless
05.2008 - 12.2009
Opening & closing store
Handles cash transactions, addressed phone inquiries input data
Employee schedule and payroll
Bank Teller
Broadway Federal Bank
01.2005 - 02.2007
Reconciled cash draw and receipts prior to shift as well as closing
Performed financial transactions and promoted loan/financial products
Reviewed and resolved customer service billing issues
Receptionist
Beverly Hills Surgical
05.2004 - 12.2005
Answered multi- lined phones States, scheduled meeting, and ordered necessary equipment, utilizing appropriate techniques to provide information in person and over the phone
Created, updated, and maintained files and paperwork
Multi-tasking and meet all deadlines
Flexible in accepting new assignments and acquiring new skills
Data entry, filling, mailing and e-mail correspondence
Computer knowledge in: Micro Soft Word, Ten-key, Internet and Faxing
Skills
Microsoft Office, internet, cash register Work well without supervision Ability to prioritize and remain focused on the essence of an issue Excellent with customer support services Skilled in learning new concepts quickly while working well under pressure