Elizabeth Rogers
Chula Vista,United States
Summary
Experienced with strategic planning and operational management. Utilizes strong communication and organizational skills to enhance productivity and streamline workflows. Knowledge of financial oversight and resource allocation to sustain company growth.
Overview
16
16
years of professional experience
Work History
Resource Coordinator
Jennifer Moreno VA Medical Center
08.2025 - Current
- Coordinate the day-to-day operations of the Veterans Resource Center, enhancing the resource accessibility for Veterans at the La Jolla VA Medical Center.
- Provide a variety of resources to Veterans in the medical center to include information on benefits, assistance with disability claims, accessing myHealtheVet, and assistance with community care.
- Provide basic technical support to Veterans, assisting with navigating the VA.gov website and mobile app or scheduling appointments with Veteran Service Officers.
- Assist Veterans with utilizing the Beneficiary Travel Service. This includes helping Veterans enroll in the service, schedule transportation and coordinating travel arrangements with the Veterans Transportation Service or DAV Transportation.
Regional Care Manager
Rosie Mae Home Care
03.2024 - 12.2024
- Managed over 150 clients and caregivers for Lake County, Indiana and the south Chicago suburbs.
- Educated caregivers on disease processes, to encourage their clients to make healthy lifestyle changes. Built relationships with clients to encourage trust, listening to and interpreting needs and concerns.
- Attended networking events and job fairs to increase recruitment of key talent. Maintained accurate records of client information, treatment plans, progress notes, discharge summaries, and medical histories.
Direct Support Professional/Caregiver
Private
05.2020 - 12.2023
- Became a fulltime caregiver for six elderly family members with various forms of dementia.
- Helped with daily tasks, such as laundry, housekeeping, and shopping. Transported them to medical appointments and ran essential errands.
Government Information Specialist
Jesse Brown VA Medical Center
05.2018 - 05.2020
- Managed the Privacy and FOIA programs for Jesse Brown and its four outpatient clinics.
- Reported and investigated all facility privacy breaches and HIPAA violations; provided consultation to the Executive Leadership Team, Records Management and Regional Legal Counsel on privacy issues and concerns within the medical center.
- Reviewed and approved all Business Associate Agreements and Data Use Agreements, processed Patient Amendment and FOIA requests.
Administrative Officer
Jesse Brown VA Medical Center
03.2016 - 05.2018
- As the Business Manager for Anesthesia Service, managed all human and financial resources for the department, performing management analysis, and developing planning principles to ensure the department was in-line to accomplish the mission of the medical center.
- Initiated and delivered performance evaluations for all Anesthesiologists and Nurse Anesthetists on staff, detailing their individual performance, caseload, and resident feedback throughout the year.
Veterans Service Representative
Veterans Benefits Administration
06.2015 - 03.2016
- Served as an advocate for Veterans and their beneficiaries, conducting interviews, analyzing claim evidence, adjudicating claims, and generating awards.
- Additionally worked in Public Contact handling walk-in cases for Veterans and beneficiaries inquiring about VA benefits, initiating benefit claims, or submitting records requests.
Petty Officer Second Class
United States Navy
04.2009 - 04.2013
- Served as the Program Manager for the Training & Licensing programs at Helicopter Maritime Strike Squadron (HSM-73).
- Trained all Division Officers, Chiefs, and Leading Petty Officers in the command on both programs, and supervised their training of subordinate service members.
Education
Master's degree - Healthcare Administration
University of Illinois At Chicago - School of Public Health
Chicago, ILBachelor of Science - Business Administration
Walden University
Minneapolis, MNAssociate of Applied Science - Computer Business Systems
Robert Morris University
Chicago, ILTimeline
Resource Coordinator
Jennifer Moreno VA Medical Center
08.2025 - Current
Regional Care Manager
Rosie Mae Home Care
03.2024 - 12.2024
Direct Support Professional/Caregiver
Private
05.2020 - 12.2023
Government Information Specialist
Jesse Brown VA Medical Center
05.2018 - 05.2020
Administrative Officer
Jesse Brown VA Medical Center
03.2016 - 05.2018
Veterans Service Representative
Veterans Benefits Administration
06.2015 - 03.2016
Petty Officer Second Class
United States Navy
04.2009 - 04.2013
Master's degree - Healthcare Administration
University of Illinois At Chicago - School of Public Health
Bachelor of Science - Business Administration
Walden University
Associate of Applied Science - Computer Business Systems
Robert Morris University
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