I currently have Hospital Experience but I also have 5+ years of customer service Experience. Whether that's helping a customer or patient get the things they need, or even if they just need someone to talk to.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Volunteer
Crouse Health
Camillus, NY
04.2025 - Current
Provided assistance to staff in the daily operations of the organization.
Offered support and assistance to community members.
Followed directions from supervisors and completed tasks within appropriate timeframe.
Consulted and collaborated with other professionals to provide continuity of patient-family care.
Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
Metro by T-mobile
T-Mobile
Syracuse, NY
07.2019 - Current
Managed inventory and supplies to ensure materials were available when needed.
Prioritized and organized tasks to efficiently accomplish service goals.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Exceeded customer satisfaction by finding creative solutions to problems.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Completed day-to-day duties accurately and efficiently.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
West Genesee High School
Ny
06-2024
Bachelor in Biology Still in Progress - BA in Biology
Le Moyne College
Syracuse, NY
Skills
Customer service
Team collaboration
Time management
Problem solving
Hospital Experience
Team leadership
Data analysis
Arabic expertise
Certification
ASE (Automotive Service Excellence) Certification
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Accomplishments
On the Deans List at my current College Lemoyne College given to students with a GPA of 3.5 or Higher.
In high School was picked from 3 Students in the entire school to leave half way through the day each day and learn about the Automotive Industry.
Timeline
Volunteer
Crouse Health
04.2025 - Current
Metro by T-mobile
T-Mobile
07.2019 - Current
High School Diploma -
West Genesee High School
Bachelor in Biology Still in Progress - BA in Biology
Adjunct Clinical Instructor at Pomeroy College of Nursing at Crouse HospitalAdjunct Clinical Instructor at Pomeroy College of Nursing at Crouse Hospital