Emy Rojas
Orlando
Summary
Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Associate
Angie's Sub Shop
09.2024 - Current
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Sales Associate
Adidas Outlet
07.2023 - 08.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Banana Republic
01.2023 - 12.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Bachelor of Science in Nursing - Nursing
University of North Florida
Jacksonville, FL05-2028
High School Diploma -
Cypress Creek High School
Orlando, FL05-2024
Skills
- Customer service
- Time management
- Attention to detail
- Leadership qualities
- Oral communication
Languages
Spanish
Native or Bilingual
Timeline
Associate
Angie's Sub Shop
09.2024 - Current
Sales Associate
Adidas Outlet
07.2023 - 08.2024
Sales Associate
Banana Republic
01.2023 - 12.2023
Bachelor of Science in Nursing - Nursing
University of North Florida
High School Diploma -
Cypress Creek High School
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