Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Receptionist
Advanced Family Dentistry
02.2023 - 04.2024
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Resolved customer problems and complaints.
Lead Hostess
CHESSECAKE FACTORY
10.2022 - 01.2023
Cultivated positive guest relations by managing information and orchestrating speedy seating
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
Monitored seating area and checked restrooms regularly to keep spotless
Documented reservations, alerted servers and managers of large groups and prepared seating
Server Assistant
plush mills
09.2020 - 04.2021
Assisted with dining room set up prior to and after service period
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas
Café Worker
MARIS GROVE
07.2018 - 02.2019
Produced food and drink products adhering to company quality and quantity standards
Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints
Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds
Trained new cafe workers in sales, customer service and safety