Summary
Overview
Work History
Education
Timeline
Generic

E'myah Herring

Newark,DE

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Receptionist

Advanced Family Dentistry
02.2023 - 04.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.

Lead Hostess

CHESSECAKE FACTORY
10.2022 - 01.2023
  • Cultivated positive guest relations by managing information and orchestrating speedy seating
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Monitored seating area and checked restrooms regularly to keep spotless
  • Documented reservations, alerted servers and managers of large groups and prepared seating

Server Assistant

plush mills
09.2020 - 04.2021
  • Assisted with dining room set up prior to and after service period
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas

Café Worker

MARIS GROVE
07.2018 - 02.2019
  • Produced food and drink products adhering to company quality and quantity standards
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds
  • Trained new cafe workers in sales, customer service and safety

Education

HIGH SCHOOL DIPLOMA -

CONCORD HIGH SCHOOL
06.2022

Timeline

Receptionist

Advanced Family Dentistry
02.2023 - 04.2024

Lead Hostess

CHESSECAKE FACTORY
10.2022 - 01.2023

Server Assistant

plush mills
09.2020 - 04.2021

Café Worker

MARIS GROVE
07.2018 - 02.2019

HIGH SCHOOL DIPLOMA -

CONCORD HIGH SCHOOL
E'myah Herring