Emyleigh Crean
Sewell,NJ
Summary
Highly-motivated job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Children's Party Host/Front Desk Receptionist
Fun City Adventure Park
Turnersville, NJ
09.2022 - Current
- Greeted guests and provided them with party information.
- Organized seating arrangements, decorations, and food supplies.
- Assisted in preparing the entertainment program for the event.
- Provided support to guests during the event including answering questions and addressing any concerns.
- Ensured that all areas of the venue were kept clean throughout the duration of the party.
- Collected feedback from guests regarding their experience at the event.
- Maintained records of attendance, guest list, and other relevant details about each event hosted.
- Created an atmosphere conducive to having fun by engaging with guests in conversation or activities.
- Responsible for ensuring all safety regulations were adhered to while hosting parties.
- Handled payments made by customers for services rendered during parties.
- Resolved conflicts between guests or between staff members during events if necessary.
Hostess/Busser
Chickies & Petes
Philadelphia, PA
10.2023 - 05.2024
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Monitored customer satisfaction levels throughout their meal experience.
- Demonstrated strong interpersonal skills when interacting with customers.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Handled cash payments and reconciled daily transactions accurately.
- Resolved any customer complaints or issues quickly and professionally.
- Assisted servers in bussing tables when needed during busy periods.
- Built positive relationships with other front-of-house and kitchen staff.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Hostess/Busser
Bistro Di Marino
Sewell, NJ
09.2021 - 08.2022
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Monitored customer satisfaction levels throughout their meal experience.
- Communicated clearly with kitchen staff regarding customer orders.
- Demonstrated strong interpersonal skills when interacting with customers.
- Accurately recorded customer information into reservation system.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Handled cash payments and reconciled daily transactions accurately.
- Resolved any customer complaints or issues quickly and professionally.
- Provided excellent customer service by addressing customer needs promptly.
- Assisted servers in bussing tables when needed during busy periods.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Built positive relationships with other front-of-house and kitchen staff.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Ice Cream Server/Cashier
Creanies Ice Cream
Sicklerville, NJ
10.2020 - 08.2021
- Greeted customers and provided menu information.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Prepared orders for customers by scooping ice cream into dishes or cones.
- Operated cash register to collect payments from customers.
- Restocked supplies of napkins, straws, spoons and other items as needed.
- Cleaned tables, chairs and dining areas after customer use.
- Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
- Ensured that all health regulations were followed during food preparation and storage processes.
- Informed management of low stock items prior to running out completely.
- Followed proper sanitation guidelines when handling food products.
- Trained new employees on proper food handling techniques and customer service standards.
- Processed customer complaints professionally while maintaining a friendly attitude towards them.
Education
High School Diploma -
Washington Township High School
Sewell, NJ06-2023
Skills
- Teamwork and Collaboration
- Customer Service
- Engaging personality
- Event preparation
- Conflict Management
- Public Speaking and Performing
- Social Media Promotion
- Effective Multitasking
- Adaptable nature
- Payment Processing
- Guest Relations
References
References available upon request.
Timeline
Hostess/Busser
Chickies & Petes
10.2023 - 05.2024
Children's Party Host/Front Desk Receptionist
Fun City Adventure Park
09.2022 - Current
Hostess/Busser
Bistro Di Marino
09.2021 - 08.2022
Ice Cream Server/Cashier
Creanies Ice Cream
10.2020 - 08.2021
High School Diploma -
Washington Township High School
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