Emyly Madero Morales
Copperas Cove
Summary
Dynamic and results-driven professional with extensive experience in customer service and team collaboration. Proven expertise in POS system operations and cash handling, consistently delivering exceptional service. Multitasking and maintaining cleanliness, ensuring a positive dining experience for guests. Recognized for time management and a strong work ethic.
Overview
5
5
years of professional experience
Work History
Cashier/Server Trainer
Tulcimexico Restaurant
Manhattan
04.2021 - 08.2022
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing desserts and drinks.
- Processed customer payments quickly and returned exact change and receipts.
- Served multiple tables at once and delivered great customer service
- Answered any questions customers had about foods and ingredients.
- Taught new employees how to serve tables efficiently.
Server
Court Deli Restaurant
The Bronx
01.2019 - 03.2020
- Maintained records of transactions made during shift as required by law or company policy.
- Checked with guests to get feedback on food served, bring additional food items.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Helped servers attend tables during rush hours.
- Handled delivery orders and ensured delivery personnel received correct orders.
Topper/Cashier
Just Salad
Manhattan
06.2017 - 07.2018
- Prepared and assembled salads/wraps or other foods.
- Processed customers orders and payments.
- Performed other duties as assigned by management.
- Cleaned up stations and helped prep for next day.
Education
Dental Assistant
Austin Dental Assistant School
Austin, TXSkills
- Time management
- Customer service
- Team collaboration
- Inventory management
- POS system operations
- Cash handling expertise
- Multitasking and organization
- Order packaging
- Work ethic and integrity
- Attention to detail
- Problem solving skills
- Clear communication
- Preparation speed
- Cleanliness
- Quick learner
Timeline
Cashier/Server Trainer
Tulcimexico Restaurant
04.2021 - 08.2022
Server
Court Deli Restaurant
01.2019 - 03.2020
Topper/Cashier
Just Salad
06.2017 - 07.2018
Dental Assistant
Austin Dental Assistant School