Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emzie Austin

McKinney,TX

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

10
10
years of professional experience

Work History

Cashier

HEB
06.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

STORE FRONT STAFF MEMBER

The Heard Museum
10.2022 - 09.2024
  • Maintained knowledge of sales and promotions, return policies, and security practices
  • Wrapped and bagged purchases to help customers load merchandise into vehicles
  • Unloaded and moved merchandise to maintain aisles and set up product displays
  • Cleaned shelves, counters, and tables to maintain an organized store
  • Counted cash, made change, and stored coupons to keep an organized and balanced cash register drawer
  • Recommended merchandise to customers based on needs and preferences
  • Recommended, selected, and located merchandise based on customer desires
  • Maintained current store, product, and promotional knowledge to drive consistent sales
  • Placed special orders or called other stores to find desired items
  • Prepared merchandise for purchase or rental
  • Welcomed customers, offered to help locate items, and suggested merchandise without being intrusive or pushy.
  • Maintained attractive merchandise displays to maximize purchases
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
  • Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.
  • Operated cash registers, accepting payments and making changes.
  • Maintained cleanliness of the store by sweeping, dusting, and removing trash.
  • Assisted with inventory control, monitoring stock levels, and placing orders as needed for optimal product availability.
  • I trained new employees on company policies, procedures, and best practices for consistent performance across the team.

SISTER CHICKS KENNELS

Nancy Wyatt
02.2015 - 06.2024
  • Taught animals sit, stay and other basic commands
  • Prepared food to meet needs of animals under care with appropriate meals
  • Followed precise feeding instructions and schedules for animals under care
  • Noted unusual behavior and contacted owners regarding health-related issues
  • Bathed and groomed pets using gentle techniques
  • Fed animals twice daily and refilled water dish
  • Maintained clean and orderly play yards, kennels and cages.

MACHINE OPERATOR

FabHar
01.2023 - 05.2023
  • Adjusted machining operations using hand tools or numerical controls
  • Inspected products at various checkpoints, driving quality
  • Maintained equipment in operating condition by performing preventive maintenance and repair
  • Followed standard operating procedures, driving production parameters and quality specifications
  • Loaded and unloaded materials onto machines and adjusted settings accordingly
  • Communicated effectively with supervisors regarding daily operations and job progress
  • Employed safety standards and personal protective equipment to reduce workplace injuries or hazards
  • Kept workspace clean and organized at all times according to company policies.

GROCERY STORE CLERK

Watson's farms
11.2021 - 04.2022
  • Prioritized and resolved concerns such as pricing problems, damaged products and special order requests
  • Processed customer payments quickly and returned exact change and receipts
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities
  • Remained aware of surroundings and secured cash to minimize loss potential
  • Maintained work area and kept cash drawer organized
  • Answered phone calls to assist customers with questions and orders
  • Examined packages and goods for damage and notified vendors of replacement needs
  • Boosted customer satisfaction levels by going the extra mile to personalize service for each customer
  • Welcomed customers, offering assistance to help find store items
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans, and organizing candy racks
  • Maintained cleanliness of store shelves and organized merchandise displays to ensure easy access for customers
  • Scanned merchandise using point-of-sale system for accurate purchase totals
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks
  • Worked closely with front-end staff to assist customers
  • Accepted cash and credit card payments, issued receipts, and provided change
  • Directed trash removal and sanitation procedures to keep aisles and register area organized
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Processed sales transactions to prevent long customer wait times
  • Learned roles of other departments to provide coverage and keep the store operational
  • Helped customers find specific products, answered questions, and offered product advice
  • Operated cash register or POS system to receive payment by cash, check, and credit card.

GROCERY BAGGER /CASHIER

Brookshire Grocery
02.2020 - 06.2021
  • Provided efficient and courteous service to customers
  • Relayed orders to service bar and kitchen via point-of-sale register system
  • Maintained accuracy while handling payments, giving change, and printing receipts for customers
  • Filled condiments and napkin containers during slack periods
  • Presented menus to patrons to answer questions about menu items and make recommendations
  • Rolled silverware and set up food stations and dining areas to prepare for the next shift or large parties
  • Explained menu items, describing ingredients and cooking methods upon request
  • Took reservations and to-go orders to streamline the process for both the customer and the restaurant
  • Checked with guests to get feedback on food served, resolve issues, bring additional items, and refill beverages.

WAITRESS

Charlies old fashion Burger
08.2020 - 11.2020
  • Relayed orders to service bar and kitchen via point-of-sale register system
  • Maintained accuracy while handling payments, giving change, and printing receipts for customers
  • Filled condiments and napkin containers during slack periods
  • Presented menus to patrons to answer questions about menu items and make recommendations
  • Rolled silverware and set up food stations and dining areas to prepare for the next shift or large parties
  • Explained menu items, describing ingredients and cooking methods upon request
  • Took reservations and to-go orders to streamline the process for both the customer and the restaurant
  • Checked with guests to get feedback on food served, resolve issues, bring additional items, and refill beverages.

Behavior Technician

Action Behavior Centers
10.2024 - Current
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
  • Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
  • Developed and implemented reinforcement systems to encourage positive behaviors.
  • Adapted therapy materials as needed to meet the unique needs of each client, ensuring optimal engagement during sessions.
  • Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
  • Assisted in the creation of visual supports and schedules for clients, enhancing daily routines and transitions.
  • Collaborated with other professionals to develop and modify individualized treatment plans.
  • Provided direct support during community outings, facilitating appropriate social interactions among peers while practicing newly acquired skills within real-world contexts.
  • Charted on each patient daily.
  • Organized recreational activities to assist in patient recovery.
  • Counseled and mentored clients on substance use and life choices.
  • Administered patient medications and tracked dosages.

Education

Homeschooled
01.2023

Bland High School
01.2021

Skills

  • Store Policies and Procedures
  • Computer Proficiency and Microsoft Office
  • Sales and Promotions
  • Strong Communication and Interpersonal Skills
  • Engaging with Diverse Customers
  • Ability to Lift 40 pounds
  • Customer Service
  • Customer Assistance
  • Patience and Empathy
  • Work Ethic and Integrity
  • Cash Handling
  • Cleaning and sanitizing
  • Reliability and punctuality

Timeline

Behavior Technician

Action Behavior Centers
10.2024 - Current

Cashier

HEB
06.2023 - Current

MACHINE OPERATOR

FabHar
01.2023 - 05.2023

STORE FRONT STAFF MEMBER

The Heard Museum
10.2022 - 09.2024

GROCERY STORE CLERK

Watson's farms
11.2021 - 04.2022

WAITRESS

Charlies old fashion Burger
08.2020 - 11.2020

GROCERY BAGGER /CASHIER

Brookshire Grocery
02.2020 - 06.2021

SISTER CHICKS KENNELS

Nancy Wyatt
02.2015 - 06.2024

Homeschooled

Bland High School

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Emzie Austin