Summary
Overview
Work History
Education
Skills
Websites
Professional Development
Personal Information
Accomplishments
Affiliations
Certification
Timeline
Generic

Ena Jenkins

Lacey,WA

Summary

Digital Accessibility SME and UX/Product Leader with: an affinity for design systems; technical project management experience; and 10+ years of progressive experience as a Front-End Engineer complemented by recent full-stack development training (MERN). Skilled in Section 508 policy authorship and auditing / testing for WCAG AA compliance using various Assistive Technology methods like JAWS, NVDA. Brings over 15 years of experience: leading teams and engaging stakeholders & clients; developing processes, policies, standard & practices; writing programs, workshops, and curriculum - mostly in large scale enterprise environments, agencies, education, city government, and fast-paced, high-pressure, Agile environments. Actively engaged in continuous professional development and certification acquisition. Seeking to apply expertise to managing enterprise accessibility programs, training staff, and developing strategic roadmaps.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Software Engineer, Front-End - Digital Accessibility (Contractor via TekSystems)

JPMorgan Chase
  • Audited for WCAG AA compliance, a codebase of over 140 UI components within the company's proprietary internal framework by testing for screen readability and accessibility using JAWS, NVDA and other Assistive Technology
  • Identified and documented accessibility remedies for over 95% of framework components for internal standards and practices knowledge base to support continuous compliance, helping team achieve a 30%+ improvement in accessibility compliance and enhanced user experience.

Senior UI/UX Designer / Developer (Hybrid Role)

Yield Technologies, Inc.
  • Instituted a UX design philosophy, producing extensive documentation across all platforms including wireframes, mock-ups, personas, user flows, and competitive analyses, enhancing product understanding
  • Designed and Developed UI components and flows using HTML, CSS3, JavaScript, jQuery, ASP.NET MVC, and created precise design specifications for seamless translation into pixel-perfect end products.

Owner / Consultant

Girl Gone Mad! Media
07.2000 - 08.2023
  • Freelance digital consulting company offering products and services including: digital accessibility auditing; branding and creative design; digital strategy; web and software development; and mentorship.

Software Engineer, Front-End Lead (Full Time Employee)

JPMorgan Chase
10.2017 - 11.2020
  • Co-led (with Back-End Lead) an organization-wide UI theming initiative, managed project priorities, deadlines, and deliverables, while guiding a team of 6 Frontend Engineers for code integration and application development, resulting in early delivery and reduced UI-related bugs
  • Collaborated with Product, Design, CE / UX, and QA throughout the SDLC, to develop new components using Javascript / ES6, Ember, Node / NPM, HTML5, Sass / SCSS, Git; and improve the product through continuous integration.

Front-End Developer

Gogo Inflight Internet
07.2015 - 10.2017
  • Collaborated with Product and Quality Engineers to develop and maintain a responsive UI for the company's marketing website, and built high-traffic in-flight entertainment portals for 19 airlines using advanced front-end technologies
  • Recruited Engineering Team as fellow mentors in a company sponsored program to expose high school students to technical and professional disciplines, while also serving on the program's steering committee.

Product / UX-UI Designer, B2B (LeaseStar Next Gen), B2C ILS

Realpage, Inc.
03.2013 - 04.2015
  • Introduced (in collaboration with the Product Director) the concept and prototype for a design system to support rapid prototyping, and facilitate the standardization of UI design patterns, and UX paradigms for LeaseStar's next generation products
  • Launched 3 LeaseStar internal communication tools (the Product Design site, blog, and portal) to foster idea dissemination, collaboration, and serve as repositories for custom frameworks.

Director of Design, Consumer ILS Web / Mobile Products

Yield Technologies, Inc.
09.2011 - 03.2013
  • Directed creative design for web and mobile platforms by leveraging data insights, incorporating client/user feedback, and fulfilling business requirements to optimize user experience
  • Managed multiple projects, utilized consumer research for campaign ideation, and collaborated with cross-functional teams, including C-level stakeholders, to align and execute strategic objectives.

Education

B.S. in Software Engineering -

Western Governors University

B.A. in Psychology -

National-Louis University

Skills

  • WCAG
  • WAI-ARIA
  • Section 508
  • JAWS
  • NVDA
  • Voice Over
  • Policy Authorship
  • HTML5
  • CSS3, Less, Sass, SCSS
  • Vanilla Javascript, Javascript Frameworks
  • MERN (MongoDB, Express, ReactJS, NodeJS)
  • REST
  • HTTP
  • OAuth / Authentication
  • API
  • Version Control
  • Git, Github
  • Responsive Web
  • Bootstrap
  • Some Continuous Development
  • CI/CD
  • Rasa
  • Rasa X
  • Conversational AI
  • Interactive Prototyping / Interaction Design
  • Figma
  • Annotated Specs & Technical Documentation
  • UX Documentation (User Research, Concepts & Sketches, UX Patterns, Design Systems, Information Architecture, Wireframes)
  • User Testing (Focus Groups, Online Testing)
  • Jira
  • Confluence
  • Agile
  • Lean
  • Process Improvement & Development
  • Requirements Analysis
  • User Stories

Professional Development

  • Full Stack Development (MERN), Nucamp, 01/2021
  • Front End & Mobile Development, Nucamp, 11/2020
  • Conversational AI, Rasa, 09/2020
  • UI Design, Brainstation, 05/2020

Personal Information

Title: Digital Accessibility Manager & UX/Product Engineer

Accomplishments

  • Provided extensive documentation on apps to clients outlining all aspects of the implemented updates and changes, resulting in a [Number]% reduction in client support calls.
  • Mentored [Number] new employees to bring them up to speed on projects, resulting in quicker overall completion milestones.
  • Key contributor in the design and implementation of new features for [Web Application].
  • Promoted to senior engineer after just [Number] months of employment.
  • Developed solid working knowledge of engineering, design and architecture as the Lead Software Developer on a team of [Number].
  • Managed a team of [Number] employees, ensuring that a $[Amount]-budgeted project was completed by the expected deadline.
  • Resolved existing performance issues in the database which optimized the system [Number]%.
  • Supervised team of [Number] staff members.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Designed and created software and systems for high-traffic social networking services, including [Website].

Affiliations

  • Tbd
  • Tbd
  • Tbd

Certification

  • [Area of expertise] License - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]
  • [Area of certification] Training - [Timeframe]

Timeline

Software Engineer, Front-End Lead (Full Time Employee)

JPMorgan Chase
10.2017 - 11.2020

Front-End Developer

Gogo Inflight Internet
07.2015 - 10.2017

Product / UX-UI Designer, B2B (LeaseStar Next Gen), B2C ILS

Realpage, Inc.
03.2013 - 04.2015

Director of Design, Consumer ILS Web / Mobile Products

Yield Technologies, Inc.
09.2011 - 03.2013

Owner / Consultant

Girl Gone Mad! Media
07.2000 - 08.2023

Software Engineer, Front-End - Digital Accessibility (Contractor via TekSystems)

JPMorgan Chase

Senior UI/UX Designer / Developer (Hybrid Role)

Yield Technologies, Inc.

B.S. in Software Engineering -

Western Governors University

B.A. in Psychology -

National-Louis University
Ena Jenkins