Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Hasena Theriot

Prairieville,LA

Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

30
30
years of professional experience

Work History

Human Resources Specialist

AmSty
12.2022 - Current
  • Conduct Investigations and collaborate with management for a quick resolution.
  • Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
  • Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Implemented employee recognition programs, fostering a positive work environment and increased retention rate.
  • Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Developed and monitored employee recognition programs.
  • Assist with employee benefits and payroll.
  • Participated in industry conferences and networking events to stay current on best practices in human resources management and share insights with the organization.

Human Resources Manager

Paul Davis Restoration Of Baton Rouge
05.2022 - Current
  • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Conducted exit interviews and off-boarding procedures
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Conducted job fairs to bring in local talent for long term and seasonal positions.
  • Implemented performance review and motivational strategies to elevate HR team results.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
  • Coach, develop, and train managers to be effective leaders.
  • Built the HR Department from ground up.

Employee Relations Manager

Associated Groceries
08.2018 - 04.2022
  • Conducts investigations and resolves all allegations of harassment, employee grievances, unfair labor practices and disciplinary actions.
  • Processed new hires, transfers and separations and process separation notice sent to the state.
  • Liaised between management and employees to resolve complaints and to ensure a good working relationship.
  • Guide and train management to be effective leaders and to achieve positive results with employees.
  • Implement, coordinate and execute "Employee Voice".
  • Coordinated new hire orientations and provided onboarding and training for all new employees.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Supported growth while implementing process improvements to drive bottom-line growth.
  • Adhered to all federal and state guidelines and managed payroll and benefits for over 600 employees
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • A champion in various civic and community functions to further enhance company image and develop additional business.
  • Coordinate public relations programs to the public and the media dealing with employee and community events.
  • Managed random monthly drug testing for over 600 employees.
  • Achieved favorable company outcomes with labor union negotiations by using successful collective bargaining strategies.
  • Schedule and conduct Indefinite Suspension and Grievance meetings for union workers.
  • Administrator for WOTC, state unemployment notices and quarterly statements. Respond to inquiries and protest unjustified claims.

Human Resources Manager

C&S Wholesale Grocers
09.2017 - 10.2018
  • Manage and guide HR Team.
  • Coach and develop Senior Leadership team.
  • Maintain and build a relationship with Regional and Corporate team to share information.
  • Ensure policies and practices are maintained.
  • Provide guidance to leadership team with disciplinary actions.
    Investigate, address and resolve complaints.
  • Drive innovation in HR functions and processes.
  • Interpret policies, practices and ensure HR compliance.
  • Managed the employee rewards programs.
  • Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
  • Developed and facilitated all new-hire orientations.
  • Coordinate recruiting strategy to staff the facility.
  • Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.
  • Established and monitored employee pay scales.
  • Conducted salary survey research for both exempt and non-exempt positions.
  • Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.
  • Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database.
  • Shadowed employees to determine an accurate description of the duties and skills required for each position.
  • Processed unemployment claims and acted as the company representative at unemployment hearings.
  • Managed other HR staff and oversaw completion of tasks and initiatives.
  • Met with employees annually for progress reviews and performance assessments.

Human Resources Manager

Lowe's Home Improvement
02.2008 - 09.2017
  • Promote employee engagement by conducting opinion surveys, investigations, and create adverse workplace for internal and external candidates.
  • Have weekly meetings to address any issues and concerns with associates and addressing them accordingly.
  • Ensure employees are treated appropriately, fairly and that their supervisors are consistent with the decisions according to policies. Ensure there are no barriers between management and employees.
  • Provide assistance to employees and managers on developing their talent. Plan and coordinate computer and on the job training. Train by reviewing job requirements, equipment and policies. Demonstrate job duties and validate training to prevent hindrance in job performance.
  • Maintain monthly affirmative action effort.
  • Focused on integrating safety programs to comply with federal government standards. Monitor employee's progression on safety to maximize their performance and knowledge.
  • Followed up with accountability measures to ensure federal and state compliance are followed.
  • Encourage managers to provide timely feedback using reports and tools on reviews.
  • Guide management on the compliance of polices such as selecting/hiring, EEO, performance management, discipline and other key areas.
  • Coordinate staffing needs through acquisition and on-boarding. Develop and execute recruiting by networking through industry contacts, social media, local agencies, schools and employees. Manage all areas of the hiring process while operating within budget. Comply with WOTC program for new associates. Ensure guidelines for compensation are followed and engage with local agencies for a diverse pool of candidate.
  • Identify potential barriers that may interfere with implementing new programs. Work with management to overcome resistance for new work behaviors. Use a critical eye to ensure productivity. Keep pace with the changes with Human Resources and state and federal laws.
  • Coordinate people, documentation, adjusters and managers for aspects or worker's compensation/occupational injury plan to meet the needs of the injured employee.
  • Maintain confidential and accurate payroll and process and compliance with wage and hour requirement.
  • Support benefits program such as open enrollment and discount program.
  • Manage employee leaves and accommodation and ensuring the compliance of FMLA.
  • Ensure effective scheduling is in place to comply with budgets while maintaining accurate coverage.

Human Resources Manager

Walmart Stores Inc.
09.1994 - 07.2013
  • Comply with company and legal HR policies, procedures and regulations by practicing the Open Door Policy, maintaining confidential information, conducting investigations, reporting safety or other violations and resolving HR-related issues.
  • Supervise and develop associates in assigned area by hiring, training, mentoring, assigning duties, evaluating performance, providing recognition, and ensuring diversity awareness.
  • Conduct and promote community outreach programs, encourage and support associates to volunteer their time and serve as good member in the community.
  • Leadership responsibility for all functions including benefits and payroll, administer drug and background test, assists with schedules, reviews and pay, handles workers compensation issues, participates in unemployment hearings and investigations, and enforce HIPPA and OSHA regulations.
  • Drives the financial performance of the facility by running a 90 million dollar store and ensuring that forecast sales and profit goals are achieved, overseeing the creation of budges. Participates in analyzing economic trend for the community.
  • Ensures financial performance is aligned with business strategic requirements as well as assets, liabilities, revenues and operating expenses are accounted and reported.
  • Oversees inventory management programs in the Distribution Warehouse to prevent shrink and loss by reviewing reports, loss of stock, product, or inventory; oversees audit compliance; and provides feedback to warehouse management on audit and inspection findings.
  • Controls and manages inventory by analyzing and following up on various inventory-related reports to maintain sufficient inventory of received and delivered materials and to monitor inventory accuracy.
  • Conducted company-wide town hall meetings to convey updates.

Education

Associate of Arts - Business Administration

Louisiana State University/Toronto School of Bus
Baton Rouge, LA
05.1990

Skills

  • Coaching leadership
  • Managing employee relations
  • Improving compensation plans
  • Conducting employee surveys
  • Strategic planning
  • Benefits administration
  • Human resources management
  • Organizational development
  • Payroll coordination
  • Succession planning
  • Compensation Structuring
  • Employee Onboarding
  • New Employee Orientation
  • Performance Appraisal
  • Exit Interviews
  • Background Checks
  • Recruitment and selection
  • Employee programs

Affiliations

  • United Way
  • St. James High School
  • Junior Achievement

Timeline

Human Resources Specialist

AmSty
12.2022 - Current

Human Resources Manager

Paul Davis Restoration Of Baton Rouge
05.2022 - Current

Employee Relations Manager

Associated Groceries
08.2018 - 04.2022

Human Resources Manager

C&S Wholesale Grocers
09.2017 - 10.2018

Human Resources Manager

Lowe's Home Improvement
02.2008 - 09.2017

Human Resources Manager

Walmart Stores Inc.
09.1994 - 07.2013

Associate of Arts - Business Administration

Louisiana State University/Toronto School of Bus
Hasena Theriot