Ena Zukanovic
Bothell,Washington
Summary
Professional with proven experience supporting high-level executives. Skilled in managing schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable and adaptable, with expertise in communication, organization, and multitasking.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Dental Assistant
Fred Hutchinson Cancer Center
02.2022 - 09.2024
- Assisted providers in diagnosing and preparing patients for transplant, focusing on cancer care
- Supported procedures such as biopsies and dental treatments, ensuring patient readiness
- Managed instrument trays and materials for procedural efficiency
- Performed dental diagnostic x-rays to aid in patient assessments
- Delivered postoperative instructions to ensure continuity of care
- Conducted thorough chart reviews and reported unusual findings to providers
- Provided accurate scribing services to document provider observations
- Trained staff on clinical procedures and office protocols to enhance team efficiency
- Developed forms to optimize administrative processes and ensure regulatory compliance
Dental Assistant
Kenmore Smiles Family Dentistry
10.2019 - 02.2022
- Managed front and back-office tasks, including scheduling, ordering, and administrative duties for operational efficiency
- Prepared patients and assisted dentists with procedures, including instrument sterilization and tray setup
- Conducted dental x-rays and provided postoperative instructions for patient care
- Made preliminary impressions, fabricated study casts, and created custom restorations
- Cleaned and polished removable appliances and applied fluoride treatments for dental protection
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Dental Assistant
Cooley Smiles
08.2018 - 08.2019
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Dental Assistant
Seattle Special Care Dentistry
03.2016 - 07.2016
- Took dental images following strict patient protection rules, applying lead aprons.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Prepared patient X-rays and images for review by dentist.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
It Lead Service Desk Support
Edmonds College
09.2013 - 06.2014
- Collaborated with cross-functional teams to implement infrastructure upgrades, resulting in improved system performance.
- Managed critical incidents effectively while coordinating resources and communication to minimize business impact.
- Improved IT service desk efficiency by implementing streamlined ticketing processes and knowledge base updates.
- Developed detailed documentation for IT service desk procedures, enabling faster onboarding of new team members.
- Offered assistance in implementing and developing training programs.
- Diagnosed and troubleshot hardware, software and network issues.
- Created user accounts and assigned permissions.
- Assisted in development of system security protocols.
Advising Lead Administrator
Edmonds College
09.2010 - 06.2012
- Supported executive decision-making with accurate data analysis, reporting, and forecasting insights.
- Boosted customer satisfaction levels through diligent attention to detail in handling client correspondence and requests.
- Maintained a secure working environment by enforcing strict adherence to company policies and regulations.
- Promoted a positive workplace culture by organizing team-building activities and fostering open dialogue among employees.
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Education
Bachelor of Science (BAS.) - Science
EDMONDS COMMUNITY COLLEGE
Edmonds, WA12.2024
Associate of Science - Dental Assisting
LAKE WASHINGTON TECHNICAL COLLEGE
Kirkland, WA06.2015
Associate of Arts - Dental Assistant
EDMONDS COMMUNITY COLLEGE
Edmonds, WA06.2014
Skills
- Clinical
- Administrative
- Communication
- Organizational
- Technical
- Teamwork and Collaboration
- Problem Solving
- Empathy and Compassion
- Office management
- Information confidentiality
- Calendar management
- Documentation and reporting
Accomplishments
- Negotiated with suppliers and ordered inventories and supplies in bulk, saving office over $1,000+.
- Improved patient education by working with dentists to create patient education program covering general dental hygiene and post-surgical care.
- Mentored dental assistants in various dental practices throughout my career.
- Supervised team of 4 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Collaborated with team of 6 in the development of system to retrieve missing patient x-rays.
Certification
- Registered Dental Assistant
- CPR/BLS Certified
Extracurricular Activities
Former President Committee- Edmonds College Transfer Club President- Edmonds College
Languages
Serbian
Native or Bilingual
Croatian
Native or Bilingual
Timeline
Dental Assistant
Fred Hutchinson Cancer Center
02.2022 - 09.2024
Dental Assistant
Kenmore Smiles Family Dentistry
10.2019 - 02.2022
Dental Assistant
Cooley Smiles
08.2018 - 08.2019
Dental Assistant
Seattle Special Care Dentistry
03.2016 - 07.2016
It Lead Service Desk Support
Edmonds College
09.2013 - 06.2014
Advising Lead Administrator
Edmonds College
09.2010 - 06.2012
- Registered Dental Assistant
- CPR/BLS Certified
Bachelor of Science (BAS.) - Science
EDMONDS COMMUNITY COLLEGE
Associate of Science - Dental Assisting
LAKE WASHINGTON TECHNICAL COLLEGE
Associate of Arts - Dental Assistant
EDMONDS COMMUNITY COLLEGE
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