Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Enchantra Perry

New Orleans,LA

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, with over 17 years honed at Astor Crowne Plaza and Hotel Monteleone. Adept at banquet coordination and food safety practices, I excel in high-volume environments, ensuring guest satisfaction through effective communication and teamwork. Currently active in the hospitality field through InstaWork, supporting major venues and events. Overall, I'm recognized for adaptability and a warm, friendly demeanor, prioritizing guest needs and creating memorable experiences.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Hospitality/ Venue Server

Instaworks Gigs
10.2025 - Current

Provide professional and persistenceteamwork in a fast paced environment.


Assist guest efficiently with a warm professional poisitive attitude.


Attentive to details creating and adhering to specific guidelines of service that meet customers expectations.


Setup and breakdown functions

  • Adapted quickly to changing priorities during peak service hours, ensuring efficiency.
  • Provided exceptional customer service in fast-paced dining environment.
  • Maintained cleanliness and organization of dining area, enhancing guest experience.
  • Answered customers' questions, recommended items, and recorded order information.
  • Built rapport with guests to enhance their dining experience and encourage return visits.

Banquet Server/In-Room Dining Server/Line Cook

Astor Crowne Plaza French Quarter New Orleans
07.2003 - 03.2020
  • Set up and break down banquet spaces for events, ensuring cleanliness and organization.
  • Served food and beverages to guests, adhering to service standards and guest preferences.
  • Assisted in preparing banquet menus, coordinating with culinary team for special dietary needs.
  • Maintained knowledge of menu offerings to provide accurate information to guests.
  • Trained new staff on service protocols and operational procedures for efficient teamwork.
  • Monitored dining areas for cleanliness, promptly addressing any issues during events.
  • Handled guest inquiries and concerns with professionalism, enhancing overall dining experience.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Answered guest questions about event plans and food service choices.
  • Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
  • Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
  • Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
  • Adhered to safety protocols during food handling processes, minimizing risk of contamination or illness for guests.
  • Managed overnight In-Room Dining operations and-preparing, order taker, food delivery, and Line Cook: Provided hot (RTE)foods- ready to food foods to a timely matter.
  • Served guest during wedding receptions, Mardi Gras balls, Wine tastings, (holiday, birthday, cultural parties), conventions, luncheons, corporate events, and much more.
  • Occasionally assist with Bar Back attendant replenishing ice, beer, sodas, condiments, and glasses.

Banquet Server

Hotel Monteleone
04.2017 - 08.2019

Supported banquet setup, service, and breakdown for breakfast, luncheons, dinner parties, wedding receptions, and corporate events.


Assisted with table arrangements, tray passing, and guest service during high-volume functions.


Performed restocking duties, folding napkins, refreshed linen, polished silverware, and reset tables for the following function.


Communicated effectively with the hotel banquet supervisors, management team,colleagues, and kitchen staff to ensure accurate and timely service.

Education

GED -

Delgado Community College
615 City Park Ave. N.O, La. 70119
05.2012

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Safe food handling
  • Cleanliness standards
  • Menu memorization
  • Food running
  • High volume dining
  • Service prioritization
  • Team collaboration
  • Order accuracy
  • Supply restocking
  • Food safety practices
  • Allergy awareness
  • Task prioritization
  • Table setting
  • Table setting knowledge
  • Food station setup
  • Menu presentation
  • Food delivery
  • Order delivery practices
  • Food inspection
  • Wine service
  • Banquet coordination
  • Food spoilage prevention
  • Wine pairings
  • Food safety
  • Wine pairing
  • Dish preparation
  • Effective customer upselling
  • Team member support
  • Server training
  • Buffet setup and takedown
  • Table setting arrangements
  • Food safety oversight
  • Dietary restrictions knowledge
  • Table resetting
  • Positive and professional
  • Team player
  • Warm and friendly
  • Adaptable and flexible
  • Reliability
  • Multitasking
  • Multitasking Abilities
  • Problem-solving
  • Cool under pressure
  • Excellent communication

Certification

Certificate of Food Handler Training

Timeline

Hospitality/ Venue Server

Instaworks Gigs
10.2025 - Current

Banquet Server

Hotel Monteleone
04.2017 - 08.2019

Banquet Server/In-Room Dining Server/Line Cook

Astor Crowne Plaza French Quarter New Orleans
07.2003 - 03.2020

GED -

Delgado Community College
Enchantra Perry