
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, with over 17 years honed at Astor Crowne Plaza and Hotel Monteleone. Adept at banquet coordination and food safety practices, I excel in high-volume environments, ensuring guest satisfaction through effective communication and teamwork. Currently active in the hospitality field through InstaWork, supporting major venues and events. Overall, I'm recognized for adaptability and a warm, friendly demeanor, prioritizing guest needs and creating memorable experiences.
Provide professional and persistenceteamwork in a fast paced environment.
Assist guest efficiently with a warm professional poisitive attitude.
Attentive to details creating and adhering to specific guidelines of service that meet customers expectations.
Setup and breakdown functions
Supported banquet setup, service, and breakdown for breakfast, luncheons, dinner parties, wedding receptions, and corporate events.
Assisted with table arrangements, tray passing, and guest service during high-volume functions.
Performed restocking duties, folding napkins, refreshed linen, polished silverware, and reset tables for the following function.
Communicated effectively with the hotel banquet supervisors, management team,colleagues, and kitchen staff to ensure accurate and timely service.
Certificate of Food Handler Training