En'Deyah Jack
133 Long Cove Dr
Summary
Sales and client-focused professional with 7+ years of experience driving revenue, managing high-volume customer relationships, and operating in fast-paced, results-driven environments. Proven ability to convert leads, retain clients, and manage end-to-end customer experiences with minimal oversight. Known for autonomy, relationship building, and consistently exceeding performance expectations. Seeking a high-impact sales or marketing role with strong growth potential.
Overview
9
9
years of professional experience
Work History
Leasing Consultant & Resident Services Manager
West Shore (Town Center at Lake Carolina/Arcadia’s Edge)
04.2024 - 10.2025
- Serve as primary point of contact for prospective and current residents across 200+ unit communities, managing the full sales and customer lifecycle.
- Consistently meet and exceed leasing goals through effective lead follow-up, persuasive property tours, and value-driven selling.
- Market available units by positioning community features, amenities, and lifestyle benefits to align with client needs.
- Independently manage daily operations including applications, lease execution, renewals, resident retention, and issue resolution.
- Plan and execute resident engagement events that increase satisfaction and reduce turnover.
- Train and mentor new team members, improving onboarding efficiency and overall sales performance.
- Manage accounts receivable, payment processing, and delinquency monitoring to protect revenue.
- Collaborate cross-functionally with management and maintenance to resolve issues quickly and maintain high client satisfaction.
Bartender
Room Service/TRU
01.2023 - 10.2025
- Delivered high-volume customer service while upselling premium drinks and specials, increasing average ticket value.
- Built strong customer relationships, resulting in repeat business and increased tips.
- Maintained inventory awareness and ensured compliance with safety and service standards.
- Managed cash handling accurately in a fast-paced environment.
Bar Manager
Elements
08.2022 - 12.2022
- Created weekly staff schedules and ensured optimal coverage for peak business hours.
- Conducted cash audits and resolved discrepancies to maintain financial accuracy.
- Managed inventory, vendor orders, and shipment tracking.
- Collaborated with vendors and clientele to increase brand visibility and customer engagement.
Sales/Customer Service Specialists
Hair Boss
07.2022 - 08.2022
- Advised customers on products based on individual needs, driving consistent sales.
- Managed inventory, pricing, and large shipment orders.
- Maintained organized sales floor to support customer experience and conversion.
- Resolved customer inquiries and issues efficiently to enhance satisfaction and retention.
DECA| Chick-Fil-A | Target
Earlier Experience
03.2017 - 10.2021
- Built foundational experience in sales, customer engagement, cash handling, and team collaboration in high-traffic environments.
Skills
- Consultative Sales & Lead Conversion
- Client Relationship Management (CRM)
- Revenue Growth & Retention
- Prospect Follow-Up & Closing
- Marketing & Product Positioning
- Account Management
- Training & Team Leadership
- Operations & Administrative Oversight
Timeline
Leasing Consultant & Resident Services Manager
West Shore (Town Center at Lake Carolina/Arcadia’s Edge)
04.2024 - 10.2025
Bartender
Room Service/TRU
01.2023 - 10.2025
Bar Manager
Elements
08.2022 - 12.2022
Sales/Customer Service Specialists
Hair Boss
07.2022 - 08.2022
DECA| Chick-Fil-A | Target
Earlier Experience
03.2017 - 10.2021