Endrit Shkoza
Brooklyn,NY
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
18
18
years of professional experience
Work History
Coffee Shop Worker
Sfilatino Italian Gourmet
05.2019 - 02.2024
- Greet and assist customers in a friendly and welcoming manner.
- Take customer orders, answer questions about menu items, and provide recommendations.
- Handle cash transactions and provide accurate change.
- Ensure a positive customer experience and address any concerns or complaints.
- Prepare and serve coffee, espresso, and other beverages according to established recipes and standards.
- Keep track of inventory levels for coffee beans, milk, syrups, and other supplies.
- Place orders with suppliers and coordinate deliveries.
- Maintain a clean and organized workspace, including countertops, display cases, and seating areas.
- Follow health and safety guidelines to prevent accidents and ensure a hygienic environment.
- Adhere to food safety regulations and guidelines.
Pizza Worker
Pronto Pizza & Catering
01.2017 - 04.2019
- Prepare pizza dough, ensuring it meets quality standards.
- Operate pizza ovens and ensure pizzas are cooked to perfection.
- Monitor ingredient freshness and rotate stock to prevent spoilage.
- Coordinate with kitchen staff to ensure timely preparation and delivery of orders.
Dance Choreographer
National Ballet Theater Of Tirana
01.2006 - 12.2016
- Enhanced dance performances by creating innovative choreography tailored to the dancers'' abilities and strengths.
- Developed captivating stage productions for various shows, resulting in increased audience engagement and positive reviews.
- Collaborated with directors and producers to ensure seamless integration of choreography into overall production vision.
- Mentored aspiring dancers, providing guidance on technique and performance skills for their professional growth.
Education
Master of Arts - Choreography
Academy of Arts And Academics, Tirana
Albania09.2008
Skills
- Espresso Machine Operation
- Salesmanship
- Product Upselling
- Food Preparation
- Inventory control
- Customer service
- Coffee Expertise
- Cash Register Operation
- Hospitality Service Expertise
- Safe Food Handling
- Retail Management
Timeline
Coffee Shop Worker
Sfilatino Italian Gourmet
05.2019 - 02.2024
Pizza Worker
Pronto Pizza & Catering
01.2017 - 04.2019
Dance Choreographer
National Ballet Theater Of Tirana
01.2006 - 12.2016
Master of Arts - Choreography
Academy of Arts And Academics, Tirana
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