Summary
Overview
Work History
Education
Skills
Additional Information
Workauthorization
Personal Information
Timeline
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Enedelia Perez

Houston,TX

Summary

Dynamic and results-driven Property Manager with 17 years of experience, passionately committed to fostering thriving communities. With a proven track record of enhancing tenant relations, optimizing occupancy rates, and managing successful business transactions, I bring a deep understanding of property management, including Section 8 and recertification vouchers. My expertise extends to overseeing staff, liaising between residents and board members, and ensuring 100% rent collection. I am dedicated to creating vibrant, well-maintained living environments where residents feel at home.

Overview

14
14
years of professional experience

Work History

Property Manager

Rockstar Capital Management
11.2023 - Current

• Spearheaded property management operations, ensuring tenant satisfaction and seamless communication between staff and residents.
• Developed and implemented marketing strategies that boosted tenant engagement, resulting in a 15% increase in lease renewals.
• Managed a $1.5 million annual operating budget, achieving a 10% reduction in expenses through efficient resource allocation.
• Conducted regular property inspections and coordinated maintenance activities, leading to a 20% improvement in property upkeep and resident satisfaction.

Property Manager

Banyan Equity Management
01.2023 - 11.2023

• Led property management initiatives, including marketing, leasing, and tenant relations, resulting in a 12% increase in occupancy and a 98% tenant retention rate.
• Managed a diverse team of 8 employees, fostering a positive and productive work environment that improved team morale and performance by 25%.
• Enhanced tenant satisfaction by implementing a streamlined communication system, reducing response times to maintenance requests by 30%.
• Negotiated and managed vendor contracts, securing cost-effective services that saved the property $50,000 annually.

District Manager

Oak Leaf Management
02.2022 - 11.2022

• Oversaw multiple properties, totaling 543 units, and a team of 10 employees, ensuring consistent property standards and operational excellence.
• Developed and implemented strategic plans to maximize rental income while minimizing operational costs, resulting in a 15% increase in NOI (Net Operating Income).
• Provided ongoing training and support to property managers, improving team efficiency and reducing turnover by 20%.
• Collaborated with ownership to establish long-term goals for each property, achieving a 100% occupancy rate across all managed properties.

Property Manager

Oak Leaf Management
07.2021 - 02.2022

• Managed a 234-unit property with a focus on enhancing resident experience and maintaining property standards, achieving a 95% tenant satisfaction rate.
• Promoted to Regional Manager in recognition of outstanding performance and leadership, having reduced tenant turnover by 18% within 6 months.
• Coordinated major renovation projects, overseeing a $500,000 budget, and ensuring timely completion with minimal disruption to residents.
• Implemented new leasing strategies, resulting in a 20% increase in new lease signings and improved occupancy rates.

Property Manager

Price Realty Corporation
12.2019 - 07.2021

• Managed a 240-unit property with a staff of 5, overseeing all aspects of property operations, including financial reporting, payroll, and vendor management, maintaining a 98% on-time rent collection rate.
• Successfully introduced and monitored effective lease renewal programs, contributing to a 25% increase in lease renewals and tenant satisfaction.
• Conducted regular audits of tenant files, identifying and resolving issues promptly, which led to a 15% reduction in compliance errors.
• Streamlined property management processes, reducing operational costs by 10% while enhancing service delivery to tenants.

District Manager

Wehner Multifamily
03.2015 - 11.2019

• Managed 6 properties, enhancing resident satisfaction and optimizing operational efficiency across 543 units, resulting in a 20% improvement in overall property performance.
• Developed and executed plans to achieve and maintain 100% occupancy, leading to significant increases in rental income and reducing vacancy losses by 30%.
• Implemented comprehensive training programs for leasing staff, improving closing ratios by 25% and enhancing team productivity.
• Negotiated and secured favorable contracts with vendors, saving the company $100,000 annually in operational expenses.

Property Manager

Monticello Asset Management Co
10.2010 - 02.2015

• Managed a 120-unit property, ensuring smooth daily operations and effective tenant communication, leading to a 95% tenant retention rate.
• Implemented successful budget management strategies, leading to improved financial performance and a 10% increase in NOI.
• Conducted lease negotiations and renewals, achieving a 20% increase in lease signings and improved occupancy rates.
• Coordinated property maintenance and improvement projects, ensuring all work was completed on time and within budget, resulting in enhanced property value.

Education

Skills

  • Property Management & Leasing: Comprehensive experience in managing residential properties, with a focus on maximizing occupancy and tenant satisfaction
  • Staff Leadership & Training: Proven ability to lead, train, and develop high-performing teams, enhancing employee morale and productivity
  • Budgeting & Financial Reporting: Expertise in managing property budgets, reducing expenses, and improving financial performance
  • Tenant Relations & Retention: Strong skills in building and maintaining positive tenant relationships, resulting in high retention rates and tenant satisfaction
  • Marketing & Business Development: Skilled in developing and executing marketing strategies that drive occupancy and revenue growth
  • Knowledge of Section 8 & Affordable Housing Programs: In-depth understanding of government housing programs and compliance requirements
  • Yardi, OneSite, ResMan, AppFolio, Microsoft Word & Excel: Proficient in property management software and Microsoft Office applications
  • Expertise in Tenant & Eviction Laws: Strong knowledge of legal requirements related to tenant relations and eviction procedures
  • Strong Oral & Written Communication Skills: Excellent communication skills, enabling effective interactions with tenants, staff, and stakeholders
  • Time Management & Organizational Skills: Ability to manage multiple tasks efficiently, ensuring timely completion of all responsibilities

Additional Information

Deep understanding of tenant and eviction laws, ensuring compliance and fair treatment of all residents., Strong leadership and business administration skills, with a proven track record of driving operational success., Extensive experience in affordable housing programs, including Section 8 and recertification vouchers., Proven ability to train and develop new employees, enhancing team effectiveness and reducing turnover.

Workauthorization

Authorized to work in the US for any employer

Personal Information

Relocation: Willing to relocate

Timeline

Property Manager

Rockstar Capital Management
11.2023 - Current

Property Manager

Banyan Equity Management
01.2023 - 11.2023

District Manager

Oak Leaf Management
02.2022 - 11.2022

Property Manager

Oak Leaf Management
07.2021 - 02.2022

Property Manager

Price Realty Corporation
12.2019 - 07.2021

District Manager

Wehner Multifamily
03.2015 - 11.2019

Property Manager

Monticello Asset Management Co
10.2010 - 02.2015

Enedelia Perez