Eneka Ferguson
Miami Gardens,FL
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. CStrong communicator and negotiator able to foster relationships with key stakeholders and vendors.
Overview
42
42
years of professional experience
Work History
Event Coordinator-Administrator
ICB Productions, Inc.
02.2006 - Current
Administrative Assistant
Watson Rice LLP
02.2004 - 01.2006
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Sales Associate
ICB Apparel
09.2002 - 01.2004
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Recommended complementary purchases to customers, increasing revenue.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Used in-store system to locate inventory and place special orders for customers.
Assistant Office Manager
Freeport Flight Services
01.1990 - 12.1998
- Interceded between employees during arguments and diffused tense situations.
- Enhanced team productivity with strong leadership, training, and support for all staff members.
- Controlled finances to lower costs and keep business operating within budget.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
- Maintained computer and physical filing systems.
- Coordinated travel arrangements for executives and staff members, ensuring smooth business trips with minimal disruptions.
- Supported the Office Manager with various tasks such as preparing reports or presentations for executive-level meetings.
- Completed bi-weekly payroll for 100 employees.
- Managed employee payroll processing duties while also ensuring accurate calculation of benefits such as health insurance premiums or vacation days accrual.
- Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
- Created and updated records and files to maintain document compliance.
- Recorded expenses and maintained accounting records.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Created, maintained and updated filing systems for paper and electronic documents.
- Collaborated closely with other departments in order to achieve shared goals efficiently.
- Assisted in streamlining financial processes through the use of accounting software programs like QuickBooks.
- Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Cultivated interpersonal skills by building positive relationships with others.
- Learned and adapted quickly to new technology and software applications.
Bank Assistant
First Caribbean International Bank
06.1982 - 06.1990
- Engaged customers through informative conversations about potential opportunities for financial growth offered by the bank''s services.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
- Delivered high-quality support during audits by maintaining accurate records and providing necessary information promptly.
- Trained new hires on customer service policies and procedures.
- Calculated fees due, interest and change for customer transactions.
- Maintained friendly and professional customer interactions.
- Built lasting rapport with customers by consistently delivering professional service rooted in trustworthiness and reliability.
- Advised customers of products and services and assisted bankers in delivering superior customer service.
- Facilitated smooth processing of wire transfers, check deposits, and loan payments by meticulously following established procedures.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Assisted commercial banking team with collection and clearing of document exceptions and collected past due loan payments.
- Assisted customers with banking needs and inquiries.
- Maintained confidentiality of private banking information with discretion, diplomacy and professionalism.
- Collaborated with colleagues to achieve branch sales targets, fostering a team-oriented environment.
- Maintained accurate records of transactions, ensuring compliance with bank policies and regulations.
- Processed applications for new accounts.
- Managed cash handling procedures with accuracy, reducing discrepancies in end-of-day balancing reports.
- Informed existing customers about bank's products and services and worked to resolve issues.
- Assisted with account openings, closings, and maintenance tasks while adhering to strict confidentiality guidelines.
- Executed wire transfers, stop payments and account transfers.
- Counted, verified and handled bank deposits and armored car transactions.
- Connected customers to experts for assistance with specialized financial needs.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Referred customers to other banking departments for specialized services.
- Supported management in implementing new processes, enhancing overall operational efficiency within the branch.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Freeport Anglican High School
Freeport, Bahamas06.1982
Skills
- Special events planning
- File Management
- Locating venues
- Creativity and Adaptability
- Event Setup and Breakdown
- Onsite Execution
- Records Management
- Conference planning
- Room Setup and Breakdown
- Guest Relations
- Administrative Recordkeeping
- Committee Organization
- Event Planning
- Post-event Analysis
- Records Maintenance
- Accommodation Organization
- Fundraising
- Attendee Relations
- Speaker Coordination
- Venue Selection
- Agenda Setting
- Materials Printing
- Meeting Support
- Fundraising Events
- Meeting planning
Timeline
Event Coordinator-Administrator
ICB Productions, Inc.
02.2006 - Current
Administrative Assistant
Watson Rice LLP
02.2004 - 01.2006
Sales Associate
ICB Apparel
09.2002 - 01.2004
Assistant Office Manager
Freeport Flight Services
01.1990 - 12.1998
Bank Assistant
First Caribbean International Bank
06.1982 - 06.1990
High School Diploma -
Freeport Anglican High School
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