Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Enemuel Murillo Jr

Las Cruces,NM

Summary

Experienced with overseeing store operations and team coordination. Utilizes strong organizational skills to maintain inventory and streamline processes. Track record of enhancing customer satisfaction through effective problem-solving and service delivery.

Overview

7
7
years of professional experience

Work History

Key Carrier

Dollar General
Las Cruces, NM
05.2025 - Current
  • Supervised daily store operations, ensuring compliance with company policies and procedures.
  • Trained and mentored new employees, enhancing team performance and efficiency.
  • Managed inventory control processes, optimizing stock levels and reducing discrepancies.
  • Implemented loss prevention strategies, minimizing shrinkage through proactive measures.
  • Coordinated merchandise presentation, improving customer experience through effective visual displays.
  • Conducted regular audits of operational procedures, increasing accuracy in inventory management.
  • Collaborated with management to drive sales initiatives, enhancing overall store profitability.
  • Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
  • Boosted sales performance with consistent promotion of products and services to customers during transactions.
  • Ensured compliance with company policies by overseeing daily cash handling processes, minimizing errors or discrepancies.
  • Contributed to a culture of safety by adhering to all established guidelines and procedures, minimizing the occurrence of workplace accidents.
  • Increased retail space by 100 square feet by improving gross profits by 3%.

Operations/Maintenance Associate

Kohls
Las Cruces, NM
09.2023 - 03.2025
  • Worked on the truck team, and delivered aspects of time management, organization, and cleanliness.
  • Devoted time to special projects such as inventory adjustments, and fixture transportation, and led small projects for the team under the delegation of the store manager.
  • Executed customer service to meet the store's needs.
  • Created a new but effective way of doing repetitive work.
  • We applied an innovative and creative way of working while maintaining policies and procedures.
  • Conducted routine inspections of equipment and systems to identify maintenance needs.
  • Maintained cleanliness and organization of store facilities, ensuring a safe shopping environment.
  • Assisted in implementing preventive maintenance schedules, reducing downtime of operational systems.
  • Collaborated with team members to troubleshoot and resolve equipment malfunctions efficiently.
  • Trained new associates on safety protocols and proper use of maintenance tools and equipment.

In House Doctor Appointment Setter

MCI
Las Cruces, NM
02.2024 - 04.2024
  • Appointed patients to accommodating times and doctors.
  • Time managed to meet quotas
  • Kept integrity and compliance with HIPPA Laws
  • Accommodated clients and patients to understand niche situations

Sales Floor Associate

Tractor Supply Company
Queen Creek, Arizona
03.2022 - 05.2023
  • Greeted Customers to determine needs, cleaned shelves, counters and tables.
  • Maintain organized shelves.
  • Answer store and merchandise questions, led customers to merchandise, and prepare merchandise for purchase or rental.
  • Watch and help recognize security risks and thefts to help prevent.
  • Assist with different customer needs and situations. Bagged and packaged purchases as gifts.
  • Placed special orders or called other stores to find desired items.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Exchanged merchandise for customers and accepted returns.
  • Became a supervisor for the back room in inventory management.

General Merchandise Associate

Walmart
Gilbert, Arizona
05.2020 - 03.2022
  • Greeted customers to determine needs, cleaned shelves, counters and tables to maintain an organized department.
  • Answer questions for customers, unboxed new merchandise and restock shelves as needed.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep the sales area well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preference.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Compute purchases and receive cash or credit payments.
  • Became a supervisor for the night shift crew on the General Merchandise side of the store.

Team Lead

Firehouse Subs
Queen Creek, Arizona
06.2018 - 03.2019
  • Delegated daily tasks to team members to optimize group productivity, monitored team progress and enforced deadlines, collaborated with the management team to implement new work procedures or policies, fostered positive employee relationships through communication, training and developed coaching.
  • Organized and prioritized incoming work orders and helped the team with workflow and resources to handle dynamic demands.
  • Counter inventory, resolve discrepancies and complete paperwork for food inventory as needed.

Education

Bachelors of Arts - Psychology

Arizona State University
Tempe, AZ
08.2024

Associate of Liberal Arts -

Central Arizona College
San Tan Valley, AZ
05.2022

Skills

  • Microsoft Programs - Word, Excel, Powerpoint
  • Cash Handling
  • Appointment Setting
  • Customer Service
  • Customer Relations
  • Software Systems
  • Store operations
  • Employee scheduling
  • Store maintenance
  • Delegation
  • Loss prevention strategies
  • Customer service
  • Cash handling
  • Training and mentoring
  • Team building
  • Cash handling accuracy

Accomplishments

  • Supervised team of 3 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved lowest inventory shrinkage through effectively helping with merchandising and loss prevention

Languages

Spanish
Limited Working
English
Native or Bilingual

Interests

  • Regularly practice mindfulness and meditation for overall wellness
  • Blockchain Technology and Cryptocurrency
  • Team Sports
  • Playing Sports
  • Reading
  • Strategy Games
  • Music
  • Video Gaming
  • Martial Arts
  • Fashion and Style
  • Road Trips

Timeline

Key Carrier

Dollar General
05.2025 - Current

In House Doctor Appointment Setter

MCI
02.2024 - 04.2024

Operations/Maintenance Associate

Kohls
09.2023 - 03.2025

Sales Floor Associate

Tractor Supply Company
03.2022 - 05.2023

General Merchandise Associate

Walmart
05.2020 - 03.2022

Team Lead

Firehouse Subs
06.2018 - 03.2019

Bachelors of Arts - Psychology

Arizona State University

Associate of Liberal Arts -

Central Arizona College

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