Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
ENES UGUR

ENES UGUR

South Glens Falls

Summary

Im quick learner, Im capable of learning new skills and challenges, Im a problemsolver, critical thinker and relationship builder

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

5
5
years of professional experience

Work History

Logistic Coordinator Manager

XPO Logistics
03.2022 - 10.2024
  • Entered data, generated reports, and produced tracking documents.
  • Gathered and organized materials to support operations.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Hospitality Supervisor

Oasis Hotel
06.2019 - 01.2022
  • Planned and executed promotions and special events in close collaboration with management.
  • Monitored food inventory and supplies to prevent waste.
  • Maximized team productivity by expertly delegating tasks to kitchen staff.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
  • Monitored and evaluated performance of personnel to confirm compliance with standards.
  • Developed and implemented marketing strategies to promote hotel services.

Education

Bachelor of Science - Journalism

Bogazici University
Istanbul Turkey
09-2021

Skills

  • Staff supervision
  • Operations management
  • Data entry
  • JIRA
  • Agile
  • Database programming
  • QA testing
  • Guest experiences
  • Guest accommodations
  • Strategic planning and analysis

Languages

Turkish
Native or Bilingual
Russian
Professional Working

Timeline

Logistic Coordinator Manager

XPO Logistics
03.2022 - 10.2024

Hospitality Supervisor

Oasis Hotel
06.2019 - 01.2022

Bachelor of Science - Journalism

Bogazici University

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