ENES CAN BALCI
Yaphank
Summary
Motivated and customer-focused sales professional with experience in retail and wholesale operations. I have over 10 years of hands-on experience working in my family-owned wholesale and grocery business, where I developed key skills in sales, customer service, inventory management, and daily store operations. I am a reliable team player with a strong work ethic, and I take pride in building positive customer relationships and contributing to business growth.Personable and motivated, equipped with foundational knowledge and technical skills in project management and data analysis. Possesses familiarity with industry-standard software and tools, including proficiency in Microsoft Office and basic coding languages. Aims to leverage these skills to contribute to team success and drive positive outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Supervisor
Cross Sound Deli
06.2021 - Current
- Assisted customers with inquiries, enhancing overall service experience.
- Processed customer transactions accurately using point-of-sale systems.
- Trained new staff on company policies and operational procedures.
Assistant Manager - HR
Purple Orchid Restaurant LLC.
03.2022 - 12.2024
- Managed payroll administration, ensuring timely and accurate salary disbursements to all employees.
- Resolved employee disputes in a timely manner, fostering a positive workplace environment and minimizing disruptions.
Sales Associate
F.S.S AIR BRAKE AND CLUTCH SYSTEMS
09.2020 - 06.2021
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Developed product knowledge to provide informed recommendations to customers.
Intern
F.S.S AIR BRAKE AND CLUTCH SYSTEMS
05.2020 - 09.2020
- Gained hands-on experience with various engineering tools, equipment, and materials through active participation in practical workshops.
- Reviewed and updated technical documentation, ensuring accuracy and compliance with industry standards.
- Documented and developed engineering procedures and processes.
- Performed complex calculations to analyze and optimize engineering processes.
- Developed high-quality engineering designs and plans to meet industry standards.
- Led engineering teams to successfully complete projects on time and within budget.
Intern
Bosch
10.2014 - 05.2015
- Maintained status reports for client projects.
- Analyzed problems and worked with teams to develop solutions.
- Explored new technologies and approaches to streamline processes.
Intern
Dogus Automotive (Volkswagen-Audi-Porsche)
10.2012 - 06.2013
- Performed oil changes, tire rotations and basic vehicle maintenance in alignment with customer requests.
- Cleaned and organized work areas, tools and equipment to support productivity.
- Streamlined repair processes for increased efficiency and faster turnaround times.
- Diagnosed electrical systems to identify root causes of malfunctions, enabling efficient repairs.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
Education
Bachelor in Mechanical Engineering - Automotive Engineering, Mechanical Engineering ,
KARABUK UNIVERSITY
KARABUK/TURKEY07-2021
Associate Degree in Automotive Technology - Automotive Technology
ULUDAG UNIVERSITY
BURSA/TURKEY07-2016
Skills
- Teamwork and Collaboration
- Quick Learner
- Problem-Solving
- Computer Skills
- Multitasking and Organization
- Creativity and Innovation
- Flexible Schedule
- Professionalism and Etiquette
- Microsoft Office Suite
- Research and analysis
- [English,Turkish] Fluency
- SolidWorks Knowledge
Certification
- Quality Engineering And Management / Internal Auditor Certificate Program
- (ISO 9001:2015 QUALITY MANAGEMENT SYSTEM
IS014001:2015 ENVIRONMENTAL MANAGEMENT SYSTEM
ISO 45001:2018 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM
ISO 22000:2018 FOOD SAFETY MANAGEMENT SYSTEM
ISO 10002:2018 CUSTOMER SATISFACTION AND COMPLAINT MANAGEMENT SYSTEM
ISO 31000:2018 RISK MANAGEMENT SYSTEM
ISO 27001:2013 INFORMATION SECURITY MANAGEMENT SYSTEM
ISO13485:2016 MEDICAL DEVICES QUALITY MANAGEMENT SYSTEM
ISO16949:2016 AUTOMOTIVE SECTOR QUALITY MANAGEMENT SYSTEM
ISO 19011:2018 INTERNAL AUDITOR TRAINING)
Languages
Turkish
Native or Bilingual
English
Professional Working
Timeline
Assistant Manager - HR
Purple Orchid Restaurant LLC.
03.2022 - 12.2024
Supervisor
Cross Sound Deli
06.2021 - Current
Sales Associate
F.S.S AIR BRAKE AND CLUTCH SYSTEMS
09.2020 - 06.2021
Intern
F.S.S AIR BRAKE AND CLUTCH SYSTEMS
05.2020 - 09.2020
Intern
Bosch
10.2014 - 05.2015
Intern
Dogus Automotive (Volkswagen-Audi-Porsche)
10.2012 - 06.2013
Associate Degree in Automotive Technology - Automotive Technology
ULUDAG UNIVERSITY
Bachelor in Mechanical Engineering - Automotive Engineering, Mechanical Engineering ,
KARABUK UNIVERSITY