Enessa Lopez

Yuma,AZ

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

years of professional experience

Work History

Cashier & Expeditor

Carl's Jr

06.2018 - 11.2019

Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Worked flexible schedule and extra shifts to meet business needs.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Greeted customers entering store and responded promptly to customer needs.
Cleaned and organized kitchen, dining and service areas.
Monitored food quality and freshness throughout day.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.

Cashier & Sandwich Artist

Subway

10.2015 - 11.2017

Conducted inventory counts by adding each item in stock and documenting in computer system.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Prepared salads, soups and sandwiches for customers.
Shared information with customers about menu items, preparation methods, and ingredients.
Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Direct Support Professional

Tad's Lighthouse

01.2014 - 08.2015

Assisted clients with daily living needs to maintain self-esteem and general wellness.
Monitored progress and documented patient health status changes to keep care team updated.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Monitored clients' overall health and well-being and noted significant changes.
Assisted disabled clients to support independence and well-being.
Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Developed and implemented individualized care plans to meet individual needs of each client.
Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.

Skills

Communication
Patient Lifting
Data Entry
Medical Terminology

Documentation
Conflict Resolution
Customer Service
Professionalism and courtesy

Timeline