Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eneyra Velazco

Escondido,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills.

Overview

10
10
years of professional experience

Work History

Property Management Assistant

Kim Nguyen
11.2022 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Promptly responded to tenant complaints and concerns for properties.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Responded to Common Area Maintenance (CAM) inquiries.

Quality Coach

Amazon
12.2021 - 09.2022
  • Monitored staff organization and suggested improvements to daily functionality.
  • Tracked quality issues with internal plant operations.
  • Applied coaching techniques and tools to support managers and team members in improving performance.
  • Recorded, analyzed, and distributed statistical information.
  • Skilled at working independently and collaboratively in a team environment.
  • Established and tracked quality department goals and objectives.

Administrative Assistant

Mae Cleaning
08.2018 - 03.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Assisted coworkers and staff members with special tasks on daily basis.

Sales Manager

Rent A Center Warehouse & Retail Store
05.2013 - 07.2018
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Education

No Degree - Business Management

DeVry University
San Diego

High School Diploma -

Escondido High School
Escondido, CA
05.2010

Skills

  • Expense Reporting
  • Business Administration
  • Office Management
  • Sorting and Labeling
  • Mail Handling
  • Strategic Planning
  • Budget Management
  • Personable and Approachable

Languages

Spanish
Native or Bilingual

Timeline

Property Management Assistant

Kim Nguyen
11.2022 - Current

Quality Coach

Amazon
12.2021 - 09.2022

Administrative Assistant

Mae Cleaning
08.2018 - 03.2021

Sales Manager

Rent A Center Warehouse & Retail Store
05.2013 - 07.2018

No Degree - Business Management

DeVry University

High School Diploma -

Escondido High School

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Eneyra Velazco