Enfinatie Phillips
Farmville,Virginia
Summary
Longwood University graduate with 4+ years of experience assisting with fulfilling organizational needs, as well as policy and procedure enforcement. A proven track record of using exquisite personal, communication and organization skills to lead and improve various departments. Team player with excellent communication skills, great leadership qualities, high quality of work, dedication, self-motivated with strong negotiating skills and the ability to work independently.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Detention/Processing Officer
Farmville Detention Center
Farmville, Virginia
08.2021 - Current
- Maintained understanding of current facility guidelines.
- Compiled and stored physical and electronic records.
- Inspected facility conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
- Took custody of detainees from arresting officers to begin processing into detention facility.
- Regularly conducted security and sanitation checks.
- Processed 20+ detainees through appropriate identification and documentation processes as part of facility booking procedures.
- Built solid relationships with staff and residents to keep institution safe and secure.
Student Lead Supervisor
Aramark Catering Service
Farmville, Virginia
01.2018 - 09.2021
- Capability to lead independently and efficiently to ensure wonderful experience for hosts and guests
- Assisted with inventory management and order preparation.
- Worked in team environment to maintain high levels of productivity.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Monitored dietary restrictions and served guests with special needs.
- Improved operations through consistent hard work and dedication
Shift Supervisor
Starbucks Coffee Company
Farmville, Virginia
12.2020 - 08.2021
- Established effective employee schedules and delegated tasks to 20+ employees to take advantage of individual abilities and meet expected demands.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Responded to and resolved customer questions and concerns.
Student Supervisor
Longwood Health and Fitness Center
Farmville, Virginia
06.2017 - 01.2021
- Assisted in recruitment outreach to prospective employees, as well as, training new hires
- Organized and conducted meetings to educate on policy and procedures.
- Enforced rules and held customers accountable for not following gym regulations.
- Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
- Assessed staff needs and offered assistance with checking in patrons during busy times.
- Organized and allocated resources required to meet needs of 1000+ students.
Education
Bachelor of Science - Criminal Justice
Longwood University
Farmville, VA 08.2017 - 05.2021
High School Diploma -
Nottoway High School
Crewe, VA 08.2014 - 05.2017
Skills
Interviewing skills
Timeline
Detention/Processing Officer
Farmville Detention Center
08.2021 - Current
Shift Supervisor
Starbucks Coffee Company
12.2020 - 08.2021
Student Lead Supervisor
Aramark Catering Service
01.2018 - 09.2021
Bachelor of Science - Criminal Justice
Longwood University
08.2017 - 05.2021
Student Supervisor
Longwood Health and Fitness Center
06.2017 - 01.2021
High School Diploma -
Nottoway High School
08.2014 - 05.2017
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