Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Engel Peguero-Gonzalez

Newark,NJ

Summary

With over 10 years of experience in management, I am a confident, observant, and responsible leader dedicated to fostering the discovery and development of talents and abilities within my team. Proficient in computer skills, I possess expertise in Microsoft Office Suite, including Access, Excel, Outlook, PowerPoint, and Word.

As a reliable manager, I exhibit a high level of ownership and initiative, showcasing an exceptional work ethic and a commitment to surpassing company expectations. I have a proven ability to build productive working relationships and thrive in fast-paced, deadline-driven environments. My track record demonstrates success in managing goals and facilitating team development, contributing to a history of thriving in team-oriented work settings.

Overview

14
14
years of professional experience

Work History

Operation Manager Inbound

DOTCOM Distribution
Edison, NJ
03.2021 - 01.2024
  • Manage the process of closing purchase orders upon completion of transactions or fulfillment
  • Ensured precision in put-away processes for returns by consistently creating daily logs and conducting regular audits
  • Efficiently manage labor resources by developing daily shift plans aligned with inbound appointments
  • Generate productivity reports to monitor and ensure the timely and efficient completion of tasks by the team
  • Communicate proactively with clients to address any issues related to their inbound appointments
  • Report and update clients on any challenges or concerns regarding customer returns
  • Perform weekly billing tasks and manage appointments for inbound freight shipment.

Area Department Manager

Bed bath & Beyond
Port Reading, NJ
09.2020 - 03.2021
  • Supervise the day-to-day replenishment operations to maintain optimal efficiency
  • Perform daily BSO audits to ensure the accuracy and effectiveness of replenishment processes
  • Investigate open replenishment tasks to guarantee availability for order picking
  • Provide training to associates on new replenishment processes, incorporating the use of RF Scanners
  • Utilize Warehouse Management System (WMS) to identify and resolve issues related to replenishment orders
  • Coordinate staffing for the BinMoD area, ensuring adequate resources for seamless operations.

Shipping Assistant Manager

Cartainer Ocean line
linden, NJ
02.2018 - 03.2020
  • Manage the invoicing process and preparation of monthly vessels
  • Generate bills of lading for all units to ensure accurate documentation
  • Schedule pickups of units for efficient delivery to the port
  • Proactively notify clients regarding the status and details of their freight
  • Dispatch detailed shipping manifests to overseas agents for comprehensive information
  • Submit monthly booking requests to the shipping line to facilitate smooth operations.

Operations Manager II

DHL Supply chain
Keasbey, NJ
11.2013 - 02.2018
  • Coordinate and oversee the daily and weekly activities related to client’s account
  • Address and resolve issues that impact daily production for sustained operational efficiency
  • Develop standard operating procedures and work instructions to enhance workflow
  • Deliver daily, weekly, and monthly operational reports to provide customers with valuable insights
  • Manage, train, and lead supervisors and associates dedicated to all accounts
  • Conduct labor planning meetings to prepare for seasonal peaks and special projects
  • Provide support to stores and customer representatives, aiming to optimize the client’s sales
  • Actively participate in continuous improvement activities to enhance operational processes
  • Monitor, report, and ensure the fulfillment of Key Performance Indicators (KPIs)

Warehouse Supervisor

Zara USA INC.
Long Island City, NY
11.2009 - 11.2013
  • Establish and organize closing shift schedules for seamless operations
  • Develop and implement a comprehensive training matrix for all associates to enhance skills
  • Generate work orders for both inbound and outbound tasks to facilitate efficient workflow
  • Ensure the secure closure of the building as per directives
  • Communicate work practices, procedures, and methods effectively to associates
  • Fulfill additional duties as assigned by management to contribute to overall efficiency
  • Conduct training for new associates
  • Maintain legible and accurate records and logs as required for documentation
  • Conduct daily audits of the stock to uphold and ensure accuracy
  • Monitor and direct the performance of associates to maintain high standards of productivity.

Education

Vaughn College of Aeronautics and technology
01.2007

Wildcat Academy HS
01.2005

Skills

  • Skilled communicator in delivering information to diverse audiences using various engaging methods, with fluency in both English and Spanish (reading, writing, and speaking)
  • Creative problem solver with the ability to devise and execute action plans to achieve measurable results
  • Leadership my approach is focused on building robust relationships characterized by integrity, respect, and accountability
  • A confident, observant, and responsible leader committed to facilitating the discovery and development of talents and abilities among my team

Languages

English
Professional
Spanish
Professional

Timeline

Operation Manager Inbound

DOTCOM Distribution
03.2021 - 01.2024

Area Department Manager

Bed bath & Beyond
09.2020 - 03.2021

Shipping Assistant Manager

Cartainer Ocean line
02.2018 - 03.2020

Operations Manager II

DHL Supply chain
11.2013 - 02.2018

Warehouse Supervisor

Zara USA INC.
11.2009 - 11.2013

Vaughn College of Aeronautics and technology

Wildcat Academy HS

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Engel Peguero-Gonzalez