Engelina Rodriguez

• Execute phone support for inquiries from sales, customers, builders, and installers.
• Organize and create ideas to innovate our service process.
• Provide timely and accurate information to incoming requests and status inquiries.
• Coordinates with other departments and locations to ensure timely shipment of appliance orders. Expedite as required.
• Provide feedback for continuous improvement in customer experience and satisfaction.
• Other duties as assigned

• Assists with the administration of the company’s incoming and outgoing letters, packages, e-mails, phone calls, and other forms of communication.
• Process billing of daily sales and forward PODs to the customers. Process daily cash sales and prepare deposits.
• Assists in the observation of conference rooms, general office areas, kitchens, and office supplies.
• Fulfils the administrative needs of employees with their ad-hoc requests for office inventory, working lunch, internal and external meetings.
• Prepares materials for documentation and archiving processes, set up comprehensive digital and hard copy filing.
• Assists with the resourcing and supervision of office related equipment, including but not limited to, stationary, kitchenette supplies, equipment consumables.
• Other duties as assigned

• Management of 150+ students per year while maintaining:

- Accurate student records; EP's/IEP's/504 plans.

- Positive communication with parents, staff, and community stakeholders via emai, phone, and web.

• Digital curriculum (Canvas, Socrative, Nearpod, Kahoot, Google, Newsela)

-Creation of unit assessments (Unify), analysis of testing data quarterly.

- Dual Language Science Program teacher and material translator.

-Deconstruction of Dual Language curricula with neighboring schools.

• Test administrator for state exams.