Summary
Overview
Work History
Education
Skills
Timeline
Generic

Engers Jimenez

Las Vegas,NV

Summary

Dynamic sales professional with a proven track record at Nova Interiors, excelling in customer service and inventory management. Adept at enhancing shopping experiences and driving sales through effective communication and product knowledge. Recognized for resolving customer issues promptly, fostering loyalty, and supporting promotional events to elevate brand awareness.

Overview

3
3
years of professional experience

Work History

Sales Assistant

Nova Interiors
Las Vegas, Nevada
04.2022 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Managed inventory levels and organized stock for efficient product availability.
  • Processed customer transactions promptly using point-of-sale systems and cash handling procedures.
  • Collaborated with team members to maintain a clean and welcoming store environment.
  • Resolved customer complaints effectively, ensuring satisfaction and loyalty.
  • Supported visual merchandising efforts by arranging displays according to company guidelines.
  • Participated in promotional events, engaging customers to drive sales and brand awareness.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Assisted customers with returns, exchanges and refunds.
  • Informed customers about current promotions and discounts.
  • Answered incoming telephone calls to provide store, products and services information.
  • Accepted and completed cash, check and credit card payments.
  • Maintained cleanliness of the sales floor area at all times.
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.

Server

Palacio del Sol
Las vegas, nv
05.2022 - 06.2025
  • Provided excellent customer service to enhance dining experiences.
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Maintained cleanliness and organization of dining area and tables.
  • Assisted in training new servers on company procedures and policies.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Prepared tables for service, including setting up utensils and condiments.
  • Monitored guest satisfaction to anticipate needs during meals.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Assisted in training new servers.
  • Prepared drinks according to standard recipes.

Education

High School Diploma -

UNICIENCIA
COLOMBIA
09-2018

Skills

  • Customer service
  • Inventory management
  • Cash handling
  • Team collaboration
  • Product knowledge
  • In-store marketing
  • Effective communication
  • Attention to detail

Timeline

Server

Palacio del Sol
05.2022 - 06.2025

Sales Assistant

Nova Interiors
04.2022 - Current

High School Diploma -

UNICIENCIA

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